Graduate Assistant Coordinator; HR Coordinator

Graduate Assistant Coordinator (HR Coordinator)

Provides information and services to the College community to support the Human Resources function.

• Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting
• Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources
• Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness
• Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries
• Assists HR managers with employee communications of all kinds; may prepare materials, conduct orientation sessions, or update web pages
• Performs related duties as assigned.

Job Title Name: HR Coordinator

Assistant to HEO

Non-exempt

The Graduate Center (GC) is the principal doctorate-granting institution of the City University of New York (CUNY). Offering more than thirty doctoral degrees from Anthropology to Urban Education, and fostering globally significant research in a wide variety of centres and institutes, the GC provides academic training in the humanities, sciences, and social sciences. The Graduate Center is also integral to the intellectual and cultural vitality of New York City.

Through its extensive public programs, The Graduate Center hosts a wide range of events - lectures, conferences, book discussions, art exhibits, concerts, and dance and theater that enrich and inform.

The Office of Human Resources (OHR) supports a vibrant, diverse, and inclusive employee community at The Graduate Center and at its affiliated CUNY colleges and professional schools, which include the Graduate School of Journalism, Macaulay Honors College, School of Professional Studies, and Graduate School of Public Health and Health Policy. Our comprehensive programs include employee relations, recruitment, benefits, compensation, professional development, coaching, and mentoring, with emphasis on quality and responsiveness.

The Office seeks a Graduate Assistant Coordinator who will maintain the operations and all aspects of the Graduate Assistant Program while providing quality customer service. S/he will manage all appointments and reappointments for 1300+ Graduate Assistants, the largest employee population at the GC.

Reporting to the Deputy Director of Human Resources, the Coordinator reviews and processes complex appointments and reappointments; schedules and conducts orientations; and ensures full compliance with the Professional Staff Congress (PSC)/CUNY Collective Bargaining Agreement and all CUNY HR policies and procedures.

Duties include but are not limited to:

• Maintains web based orientation program and conducts orientation;
• Coordinates the HR portion of annual One Stop Program for incoming Graduate Assistants;
• Researches Graduate Assistant inquiries and requests and provides responses and guidance;
• Utilizes Payserv to resolve salary discrepancies;
• Works closely with Systems Administrator in resolving complex transactions in CUNYfirst/HCM/Banner;
• Tracks, monitors, and advises the Deputy Director on workloads and observations, consulting as necessary to ensure contract compliance;
• Works closely with the Central Office's CUNYfirst team and the Provost's Office in the mass reappointment process generating electronic offer letters and simultaneous notifications to 600+ Graduate Assistants;
• Ensures implementation on policies and procedures governing Graduate Assistants;
• Interacts with the Provost's, Payroll, Financial Aid, and International Students Offices, and the NYSHIP Coordinator;
• Resolves discrepancies in…