Talent & Workforce Industry & Process Advisor Manager, Consumer Goods, Retail & Travel

We are a global collective of reinventors applying the New every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions.

Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

You are a Talent Transformation leader who helps clients reinvent how they access, deploy, develop, and retain talent in an AI-powered world. You combine deep talent and workforce expertise with business strategy, data, Talent Intelligence, and hands‑on AI fluency to redesign work, talent processes, and operating models.

You understand that AI changes more than HR technology—it changes work itself. You help clients determine which work should be performed by people, AI agents, or a combination of both; what skills and capabilities the organization will require.

You use AI yourself—not simply as a topic you advise clients about. You apply AI, Workforce analytics, and Talent Intelligence throughout the consulting lifecycle to diagnose problems, develop hypotheses, analyze workforce scenarios, design solutions, build business cases, and accelerate delivery.

For C-suite leaders and CHROs, Talent & Workforce defines talent strategies that deliver agility, productivity, and new capability. As AI and new technologies rapidly reshape work, skills, and workforce economics, we help clients move beyond rigid job‑based models toward task‑level, skills‑based, data‑driven approaches that align people and AI where they create the most value.

As an Industry & Process Advisor Manager in Talent & Workforce, you will lead significant components of end‑to‑end Talent Transformation—from diagnosing how business strategy, labor‑market forces, AI, and technology are changing work, through defining workforce and talent strategy, designing future‑state processes and operating models, enabling the required technology and data, and helping organizations adopt and sustain new ways of working.

You will translate complex talent, workforce, and labor‑market data into actionable insights; connect Talent Transformation to broader HR Reinvention; and lead teams that turn strategy into practical, executable transformation roadmaps.

As a Manager in Talent & Workforce, you will lead future‑state talent process and AI integration design for clients, embedding AI into both client deliverables and your team’s ways of working. Specific responsibilities include:

• Lead future‑state talent process specification, AI integration design, operating model changes, and workforce adoption planning for assigned industry or functional areas
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior business and CHRO‑level leadership; manage day‑to‑day client relationships and issue resolution
• Drive benchmarking analyses and change‑impact assessments grounded in deep knowledge of how talent and workforce functions operate — including skills architectures, workforce planning models, and talent acquisition cost structures
• Facilitate design thinking sessions and co‑creation workshops with cross‑functional client teams to reimagine talent processes and the workforce experience
• Connect talent operating model design to future‑state processes —…