Junior Talent Development Specialist

About TRS

Since 1917, the Teachers’ Retirement System of the City of New York (TRS) has helped secure the
retirement futures of New York City educators. TRS administers the Qualified Pension Plan (QPP), a
defined benefit plan, and the Tax-Deferred Annuity (TDA) Program, and provides retirement, disability, and death benefit services to members.
TRS is committed to a member-centered culture, grounded in operational excellence, service quality, accountability, and continuous improvement.

Position Summary
Reporting to the Senior Manager, Talent & Leadership Development, the Junior Talent Development Specialist provides day-to-day support for TRS's talent and leadership development initiatives, with primary responsibility for mentoring administration, performance management coordination, succession and talent review support, and career and employee development activities.

The position works closely with the Senior Manager to implement and support the development of assigned talent-development programs, maintain accurate talent and program information, prepare employee and manager resources, support effective communication and follow-through, and assist with program evaluation and process improvement.

The ideal candidate is highly organized, detail oriented, collaborative, responsive, with an interest in building expertise in learning, talent, and organizational development.

Key Responsibilities

• Coordinate the day-to-day administration and coordination of the agency's mentoring program.
• Manage program scheduling, participant communications, applicant tracking, mentor/mentee matching, orientation activities, program launch and related logistics.
• Serve as a primary point of contact for mentors and mentees regarding schedules, program requirements, resources, and routine questions.
• Coordinate mentoring meetings, workshops, check-ins, and other program activities.
• Maintain accurate participation, attendance, milestones and completion records.
• Prepare mentoring communications, guides, presentations, and other program resources.
• Collect participant feedback and prepare information for review by the Senior Manager.
• Implement approved program enhancements and improvements.

• Provide day-to-day LMS administrative support for Talent Development programs and assigned learning initiatives.
• Create and maintain courses, learning assignments, enrollments, user records, and course materials as assigned.
• Monitor course participation and completion and generate routine reports.
• Maintain accurate learning and user records and support data-quality reviews.
• Assist employees and managers with basic LMS questions and troubleshooting.
• Support LMS reporting and functionality needed for Talent Development programs.
• Escalate technical issues or system enhancement needs to the appropriate manager or technical resource.

• Support the administration and coordination of the agency’s performance management and evaluation process.
• Coordinate evaluation-cycle communications, schedules, training sessions, tracking, reminders, and other administrative activities.
• Maintain accurate performance evaluation tracking information and program documentation.
• Assist with the preparation and distribution of manager and employee resources, guides, presentations, and communications.
• Compile performance management data and prepare routine reports for review by the Senior Manager.
• Respond to routine employee and manager questions regarding established performance management processes and elevate substantive matters as appropriate.
• Provide project and administrative support for approved enhancements to performance management tools, systems, and processes.