Human Resources Business Partner

Career Opportunities with Brooklyn Bureau of Community Service (inc)

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Reports to: Chief Human Resources Officer (CHRO)

Location: Brooklyn, NY

Hours/

Schedule:

Full Time, 35 hours per week

Salary Range: $75,000 - $75,000

Position Summary:

Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in multiple locations throughout Brooklyn, BCS serves thousands of individuals and families each year.

The HR Business Partner (HRBP) serves as a strategic and hands-on Human Resources partner to assigned programs, departments, and people managers across Brooklyn Community Services. The HRBP builds strong relationships with managers and employees, provides coaching and HR guidance, identifies workforce needs and organizational trends, and supports effective and consistent people practices throughout the organization.

The HRBP works closely with HR leadership and other members of the Human Resources team to strengthen manager effectiveness, employee engagement, retention, performance management, and organizational effectiveness. The position also supports the development and continuous improvement of HRBP practices, tools, processes, and resources that align Human Resources support with the evolving needs of BCS.

Responsibilities:

• Serve as a strategic HR partner and primary HR resource for assigned programs, departments, and people managers.
• Build strong working relationships with managers and employees to understand operational priorities, workforce needs, and employee-related challenges.
• Conduct ongoing stakeholder listening and assessment to identify HR needs, organizational trends, concerns, and opportunities for improvement.
• Provide timely, practical, and consistent HR guidance and consultation to people managers.
• Coach managers on employee management practices, communication, performance expectations, feedback, documentation, and workplace concerns.
• Support managers in strengthening employee engagement, retention, accountability, and overall team effectiveness.
• Provide guidance and support regarding employee relations matters and partner with HR leadership on complex or sensitive employee concerns.
• Assist managers with performance management, corrective action, performance improvement plans, coaching, and related documentation.
• Identify emerging employee relations trends and
  ** escalate
  * * significant or recurring concerns to HR leadership as appropriate.
• Promote consistent application of organizational policies, procedures, and HR practices across assigned programs and departments.
• Partner with managers to identify staffing priorities, workforce needs, and organizational challenges.
• Support recruitment and talent acquisition activities based on organizational and departmental needs.
• Partner with hiring managers to understand position requirements and assist with recruitment, candidate evaluation, selection, and hiring processes as needed.
• Support effective onboarding and integration of new employees in partnership with other members of the Human Resources team.
• Identify opportunities to strengthen employee engagement, retention, communication, and the overall employee experience.
• Support managers and employees through organizational changes, program transitions, restructuring, and other workforce initiatives.
• Identify immediate HR needs and quick wins as well as longer-term opportunities for organizational improvement.
• Provide HR leadership with observations, recommendations, and insights regarding recurring workforce and organizational themes.
• Support the development and continued refinement of the BCS HR Business Partner model.
• Develop and maintain HRBP operating practices, communication methods, tools, resources, and workflows.
• Establish regular communication and check-ins with assigned managers and departments to maintain a proactive HR partnership.
• Develop and maintain documentation that supports consistent HRBP practices and service delivery.
• Identify lessons learned and recommend improvements to HR processes, manager resources, and HR service delivery.
• Assist with developing frameworks and resources that clarify responsibilities, expectations, and decision-making between…