VP Technology, Dev Ops

About the Role

Dow Jones is seeking a hard-driving and strategic Vice President of Dev Ops to lead our global infrastructure, reliability, platform engineering, and cloud operations functions. This executive will be accountable for ensuring our B2B and B2C financial news and data products are highly available, secure, performant, and cost-optimized, supporting real-time financial data and global news delivery consumed by millions of professionals worldwide.

Reporting to the SVP, Head of Technology Operations, this leader will define and execute the enterprise Dev Ops strategy, manage a global team across onshore and offshore locations, and work cross-functionally to deliver world-class reliability, observability, and operational excellence. This is a hybrid role based in our NYC office.

You Will

• Strategy & Leadership
• Define and drive the overall Dev Ops vision, roadmap, and operating model, aligned to business and product priorities.
• Lead and scale high-performing global teams spanning Site Reliability Engineering (SRE), Platform Engineering, Infrastructure, and Release Management.
• Foster a culture of automation, measurement, and continuous improvement, with clear accountability for performance, availability, and delivery speed.
• Partner with Security and IT leadership (parent company) to ensure alignment on compliance (SOC2, ISO 27001, PCI, etc), risk posture, and enterprise resilience.
• Infrastructure, Reliability, & Cloud Operations
• Oversee the design, implementation, and maintenance of highly available, low-latency systems supporting financial data pipelines and news delivery (experience with AWS and GCP preferred).
• Normalize and standardize tools, reducing fragmentation and improving consistency across environments.
• Ensure robust disaster recovery, business continuity, and incident response practices for both B2B and B2C platforms.
• Embed reliability metrics into engineering processes, driving maturity with DORA metrics, SLAs, SLOs, and error budgets.
• Deployment, Automation, & Fin Ops
• Lead the transformation to modern CI/CD pipelines, enabling frequent, reliable, and automated releases across multiple products.
• Drive adoption of AI-driven operations (AIOps) and intelligent automation for monitoring, anomaly detection, and root cause analysis.
• Own cloud budget oversight and deliver measurable cost optimization through Fin Ops practices, balancing performance, scalability, and financial discipline.
• Deliver transparent reporting on operational KPIs, including uptime, latency, deployment frequency, and mean time to recovery (MTTR).
• Cross-Functional Collaboration
• Partner with Product, Engineering, and Data leadership to ensure new features launch reliably and with minimal downtime.
• Serve as the executive voice for Dev Ops, translating technical risk, performance, and trade-offs into business terms for the C-suite, board committees, and external stakeholders.
• Align operational practices with the unique demands of real-time financial markets, where accuracy, resilience, and global availability are non-negotiable.

You Have

• 12+ years of experience in engineering, with at least 8 years in Dev Ops, Infrastructure, or SRE leadership roles.
• Proven success in scaling Dev Ops practices at a high-traffic, data-driven, SaaS or media environment.
• Deep expertise in modern cloud-native operations; hybrid cloud (AWS, GCP), containerization, Kubernetes, and IaC (Terraform, Cloud Formation).
• Strong knowledge of observability, monitoring, and incident management practices; experience driving maturity with DORA metrics and reliability frameworks (experience with New Relic, Prometheus, Grafana, etc.).
• Demonstrated experience with Fin Ops, cost optimization, and cloud vendor management.
• Track record of leveraging automation and AI/ML for operational efficiency.
• Exceptional executive presence and communication skills, with the ability to influence decisions at the highest levels.
• Bachelor s degree in Computer Science, Engineering, or related field, or equivalent experience. Advanced degree preferred.

This is a high-visibility, high-autonomy leadership role where you will directly impact the performance, cost efficiency, and reliability of platforms used by millions worldwide. If you are passionate about building disciplined, data-driven, and automated operations at scale, while leading global teams in a complex hybrid environment, this is your opportunity to make a measurable impact.

Our Benefits:

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits

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Reasonable accommodation:
Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression,…