Client Solutions Manager

Join to apply for the Client Solutions Manager role at Flipboard.

Flipboard is the world's first social magazine, designed to inform and inspire the world. Available on web, iOS, and Android, Flipboard offers the world important and influential articles, videos, podcasts and products shared by the greatest publishers and our vibrant Flipboard community to advance conversation, keep people informed, and inspire them to engage, learn, and lead.

• Collaborate closely with Sales Team and support the Sales Process from RFP submission to post-campaign wrap with a focus on providing strategic client services.
• Lead RFP proposals and construct media plans with detailed placements and identify key audience target solutions within Flipboard's proprietary 1P targeting or 3P Audience Targeting.
• Manage the entire post-sale execution process, including reviewing advertiser contract terms, campaign kick-off calls, creative production, campaign execution, optimizations, and wrap-ups.
• Be the primary point of contact for clients, serving as the owner of the entire campaign and future campaigns.
• Strengthen client relationships by participating in meetings and providing campaign insights and key takeaways.
• Provide light QA work in partnership with Ad Ops to confirm campaigns are running as expected.
• Prepare and analyze data points for post-campaign analysis, mapping back to client KPIs to drive upsells and renewals.
• Be a core contributor to strategic kick-off meetings with Sales Team, Inventory and Ad Ops teams and contribute to meeting materials for client pitch presentations.
• Provide post-launch support by taking screenshots, monitoring delivery and performance, and present opportunities for optimizations/oversee implementation.
• Proactively identify incremental and renewal opportunities with the support of Sales.
• Participate in weekly Client Solutions Management team meetings to share campaign insights and stay informed on product updates and weekly Ad Ops + Client Solutions Management campaign status meetings.
• Have strong ability to pull data from GWI and Flipboard Proprietary Data to develop key insights in support of RFP proposals and collaborate with the Analytics team on research studies.

• 3 years of experience in a client-facing, digital campaign management role.
• Proficiency in Mac, Keynote, PowerPoint and Microsoft Office (strong experience with pivot tables necessary).
• Outstanding organizational abilities.
• Strong attention to detail; enjoys working with data and conducting analyses.
• Comfortable with leading presentations to agencies and clients alike to story tell around the success of a campaign and future partnership opportunities.
• Desire to wear many hats and learn quickly in a challenging and adaptive environment.

• Previous experience with mobile applications, mobile advertising and media agencies.
• Experience in native self-service platforms such as Facebook Ad Manager, Google AdWords, Taboola, Outbrain.
• Experience with Order Management and Ad-serving systems.

• Medical, dental, vision and life insurance.
• Flexible and generous “out of office time” for holidays, vacations, sick leave, relaxation and wellness, in addition to a mid‑year and end‑of‑year break, totaling 10 days.
• Employee assistance program.
• Eligibility to participate in pension (CAN) or 401k (US) plans with an employer contribution.

• Our vision:
  At a time when society could really benefit from being more informed and inspired, we are enabling great stories to reach passionate communities around the world.
• Our team:
  Led by experienced CEO, Mike McCue, the Flipboard team is a positive, respectful, and diverse group of bright and highly capable people who work collaboratively with strong purpose and vision.
• Our culture:
  We value an environment and culture that encourages people’s voices and perspectives to be heard. We believe that leveraging our team will lead us to create better products and services for all our users and partners. We value diverse backgrounds, beliefs and experiences of our team members, and we are committed to fostering an inclusive environment for all.
• Our value:
  We…