IT Support Specialist

IT Support Specialist

Location:

Amsterdam, Switzerland

Type:
Full time

Hours:

8 hours per day

BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site "IT Support Specialist" job in Netherlands.

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot XP, Windows Cisco Jabber is another authorized desktop application.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, and printers.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

• Must hold a valid work permit in Netherlands
• Several years of professional experience in the field of IT support.
• Dutch language needed.

Salary - Negotiable

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