IT & Systems Administrator

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Hybrid IT & Systems Administrator – Eastridge Workforce Solutions – Plattsburgh, NY, United States.

Up to $72,000 per annum (W2) – USC or GC only.

Our Global client is seeking an IT & Systems Administrator to join our IT department team. The successful candidates will possess a professional and take‑charge style with the motivation to meet and exceed customer expectations. We are looking for a motivated, accomplished professional to coordinate and work with team members in support, maintenance and security. Responsible for the management, configuration, maintenance, and support of the company’s virtual infrastructure ensuring reliable server backup systems, storage management, and applying necessary Windows updates and overseeing the network’s health, maintenance, and security.

Also responsible for providing end user support with desktop, server, network, and telecommunication needs.

• Supports end users with PC’s, network and telecommunications needs.
• Provides helpdesk support for laptops to users in Canada and U.S.
• Manages, configures, troubleshoots, and updates VMware and Hyper‑V virtual environments to optimize performance and resource utilization.
• Implements and maintains Veeam backup solutions, ensuring all critical data is securely backed up and recoverable.
• Monitors and troubleshoots storage devices and its management.
• Schedules and applies Windows updates and patches to maintain system security and functionality.
• Monitors network performance, troubleshoots issues, and ensures network security protocols are up to date.
• Collaborates with IT team members to support network‑related projects and initiatives.
• Provides technical support and guidance on virtualization, backup strategies, and network management.
• Documents system configurations, updates, and changes in accordance with company policies.
• Creates and maintains up‑to‑date network diagrams.
• Complies with JSOX, CJIS, and ISO.
• Network environment:
  • LAN – Configures and maintains routers, switches, and firewalls.
  • Copiers/Printers/Print Server – Monitors/maintains availability of printers.
• Documentation:
  • Network – IP Address and DNS.
  • Maintains hardware and software asset inventory.
  • Service tickets – updates with work performed and closes after user request has been satisfied.
  • Reviews IT documents and procedures and recommends changes as needed.
  • Supports company documentation requirements (parent company) as needed.
• Production Environment:
  • Maintains Production environment systems.
  • Maintains routers and switches.
  • Maintains production images from customer and internal sources.
• Computer Systems:
  • Desktop/Laptops – Deploys, troubleshoots and maintains employee PCs.
  • Lifecycle Management plans.
• Disaster Recovery (DR):
  • Reviews, recommends, and implements changes to DR processes and documents.
  • Validates DR functionality with regularly scheduled failover testing.
• Regular work site attendance.

Bachelor’s degree in computer science.

• Understanding of networking, firewalls, routing and switching.
• Previous helpdesk experience for end users.
• Previous Windows server administration required;
  Linux administration desired.
• Previous DR experience a plus.

Medical, Dental, Vision, PTO, Paid Holidays, 401(k), Long and short‑term Disability.

Entry level

Full‑time

Information Technology