Network Operations Manager

Aspire Communications is a fast-growing internet service provider delivering high-speed fiber-optic connectivity to single-family homes and MDUs. We are expanding operations in Orlando, FL and seeking a Network Operations Manager to establish and lead our Network Operations Center (NOC).

This is a ground-floor leadership opportunity where the right candidate will develop operational frameworks, manage budgets, and build a high-performance NOC team as we grow.

As the Network Operations Manager
, you will be responsible for launching and managing our NOC operations in Orlando
. You’ll oversee network performance, troubleshooting, and provisioning while developing the policies, processes, and team structure for long-term growth.

We’re looking for an entrepreneurial-minded leader with hands‑on expertise in:

• Adtran switching and routing devices
• Adtran ONT provisioning and commissioning
• OSS/BSS platforms:
  Sonar &
  Crowd Fiber

This role offers the chance to take full ownership of Aspire Communications' network operations, shaping its future and driving success.

• Establish and manage the Network Operations Center (NOC) in Orlando
  .
• Develop and document standard operating procedures (SOPs) for network monitoring, troubleshooting, and incident response.
• Oversee operational budgets and ensure cost‑effective network expansion.
• Drive strategic initiatives to enhance network performance, reliability, and scalability.

• Deploy, configure, and manage Adtran switching and routing devices
  .
• Oversee Adtran ONT provisioning and commissioning for residential and business customers.
• Monitor and optimize network performance, ensuring high availability and security.
• Troubleshoot complex network issues and implement proactive solutions.

• Manage and optimize Sonar OSS/BSS and Crowd Fiber platforms.
• Maintain and oversee IP addressing, VLAN configuration, and network security best practices.
• Work closely with engineering teams to integrate automation and new technologies.

• Recruit, train, and lead a high-performing NOC team as operations scale.
• Foster a culture of accountability, innovation, and continuous improvement.
• Act as the main point of escalation for complex network issues.

• ?? 5+ years of experience in network operations, NOC management, or ISP engineering
  .
• ??
  Hands‑on experience with Adtran switching, routing, and ONT provisioning
  .
• ??
  Strong knowledge of Sonar OSS/BSS and Crowd Fiber
  .
• ??
  
  Experience with
  network monitoring, troubleshooting, and performance optimization
  .
• ??
  Budget management and experience scaling network teams.
• ??
  Entrepreneurial mindset
  —excited about building something from the ground up.
• Preferred Qualifications ?
  
  Experience with
  FTTH/GPON/XGS-PON networks
  .
• ? Knowledge of IPv6, BGP, OSPF, and network security best practices
  .
• ? Previous experience leading NOC teams and growing network operations
  .

If you are a dynamic leader with a strong technical background in OSP and a commitment to quality and safety, we encourage you to apply for this exciting opportunity.

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed