Career Opportunities with Stellix Global Services
A great place to work.
We collaborate with our customers and technology and service partners with a relentless co‑innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services.
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Here’s What You’ll Get- Highly competitive Medical, Dental, and Vision Insurance
- Flexible Spending or Health Savings Accounts
- Unlimited Vacation Time
- 10 Paid Holidays
- 12 Paid Weeks Maternity Leave
- Pet Insurance
- Retirement Savings: 401(k) and Employee Stock Ownership Plan
- Employee Referral Bonus
- Professional Development Reimbursement
- Company Paid STD, LTD, and Life Insurance
We are currently seeking to fill an IT/OT Engineer III position within our IT/OT Managed Services team to provide post‑project services (such as infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and automation solutions for our installed customer base, using a portfolio of Emerson products and some select third‑party platforms. IT/OT Solutions may include scheduled maintenance or managed services for system administration;
cyber security solutions; performance and reliability services; help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services.
The IT/OT Engineer III will be expected to perform services for customers including via annual service contracts, service bank, assigned projects and some subscription‑based offers. It is expected for the IT/OT Engineer III to support and advise customers on a range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals.
Education,Experience & Skills
- BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent.
- 3+ years delivering industrial control system/infrastructure solutions.
- Must have either of:
- 2 years of Delta
V systems experience (hardware, troubleshooting/RCA, upgrading/patching, and/or virtualization). - 3 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching).
- 3 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching).
- 2 years of Delta
- Must have 2 years of experience in Life Sciences Industry.
- Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV.
- Demonstrated increasing level of responsibility supporting OT systems.
- Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings.
- Soft Skills:
- Infinite Leadership mentality and interest in coaching/mentoring
- Collaboration and team work
- Time management and reporting
- Critical thinking and problem solving
- Ability to assess risk through review of documentation and KBAs.
- Applicants should either reside locally or express a willingness to relocate.
- Must be able to travel extensively within the New England region.
- Day‑to‑day technical support and help desk for customer contracts to support their IT/OT systems. Following triage, demonstrate situational awareness for escalation to more senior engineering members or the software vendor’s factory support.
- Liaison with Dell, VMWare, Cisco, and other third‑party partners.
- Complete assigned service agreement deliverables in a timely manner with high quality and quantifiable business results. Manage the completion of these contract obligations with some oversight from…
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