Systems Administrator

Description

The Rockefeller Archive Center (RAC) seeks a highly self‑motivated and detail‑oriented individual to join its Information Technology team as a Systems Administrator. The Systems Administrator is a critical position that will manage and maintain all networks, servers, and systems to ensure the effective and efficient operation of the RAC’s IT infrastructure.

Reporting to the Associate Director for Information Technology, the Systems Administrator is principally responsible for installing, configuring, and maintaining servers, storage systems, and other software that comprise the IT infrastructure. This position will be expected to support physical, virtual, and cloud‑based computer systems. Candidates should be familiar with both Windows and Linux operating systems. The Systems Administrator must exhibit excellent analytical, troubleshooting, and problem‑solving skills and possess the ability to work independently while effectively collaborating across organizational teams and program areas.

We seek a skilled professional with strong technical expertise, a demonstrated ability to lead IT related initiatives, and someone with the necessary skills required to support the implementation of IT solutions across the organization. The ideal candidate works well independently with minimal supervision, is a strong team player, hard‑working, organized, and able to provide quality support.

• Provides overall support of the RAC’s IT infrastructure, including the installation, configuration, operation, maintenance, deployment, and upgrade of RAC servers, systems hardware, software, VOIP, and other related IT infrastructure.
• Creates and maintains system documentation of IT processes, procedures, plans, and configurations, including the development of plans and other requirements necessary for the deployment of systems.
• Actively monitors the service desk to respond and resolve escalated issues.
• Contributes to the efficiency and effectiveness of systems by researching, testing, and proposing new systems, server technologies, and processes that can improve the current environment.
• Administers the RAC storage systems (Power Store, S3, EFS, etc.), virtual environments (VMware, EC2, etc.), active directory, DHCP, Private and Public DNS, and Microsoft Entra.
• Manages and maintains MDM environments (Intune, Jamf).
• Promotes the use of technology across the organization and assists other teams and program areas with technical needs and analysis in the initiation and planning of various technology related projects.
• Provides technical expertise across the organization for use of IT systems and software.

• B.A. degree in computer science or related technical field and a minimum of 2-4 years of experience in computer operations, systems administration, and user support.
• Hands‑on experience with administering Linux, Windows systems, AWS and Azure.
• Experience in automating administrative tasks (Ansible, AWS systems manager, etc.)
• Demonstrated experience with networking systems, firewalls, switches, routers, VPN.
• Demonstrated ability to understand and apply computer technology to accomplish work efficiently using appropriate software.
• Excellent technical, analytical, troubleshooting, and problem‑solving skills.
• Ability to manage multiple projects simultaneously while maintaining close attention to detail and the ability to meet deadlines.
• Ability to work both independently and in a team‑oriented approach to achieve organizational goals, including the ability to share knowledge and collaborate across teams and program areas.
• Ability and willingness to take initiative.

• Knowledge of:
  • Red Hat Enterprise Linux operating systems.
  • Amazon Web Services (particularly EC2, ELB, WAF, VPC, IaC, S3, ECS, Lambdas, IAM, RDS).
  • Windows Server operating systems, Active Directory; and SAN technologies (SMB, NFS, ISCSI).
  • Knowledge of backup solutions for large storage systems and Virtual Machines (Rubrik).
• Relevant
  
  Certifications:
  • Network+
  • CCNA
  • AWS solutions architect
  • RHCSA

The salary range for this position is $88,667-$133,000 per year and is commensurate with experience.

The Rockefeller…