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On-Site Service Desk Manager – Lead IT Support & ITSM
Job Description & How to Apply Below
A nonprofit technology consulting firm in Albany is seeking a Service Desk Manager responsible for delivering a world-class IT support experience. The role combines hands-on technical management with customer experience focus. Candidates should have robust communication and leadership skills, as well as experience with IT service management. The position offers a target salary between $97,172 and $126,323 annually, emphasizing continuous improvement and team management.
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