Principal TPM, Zappos & Shopbop
Listed on 2025-12-02
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IT/Tech
IT Project Manager, Cloud Computing
Principal TPM, Zappos & Shopbop – Zappos Family of Companies
As Principal Program Technical Manager (TPM), you will revolutionize how Zappos and Shopbop tech teams rapidly produce innovative customer experiences by incorporating AI tools and agentic capabilities. Reporting to Zappos and Shopbop’s CTO, you will serve as an agent of change, creating broad-reaching plans, influencing overall approach, and guiding organization-wide roadmaps and resource allocation. You will own technical programs and cross‑functional initiatives, identify high‑impact opportunities, and lead the organization to long‑term success.
Key Responsibilities- Operate as a Think Big leader and product/program manager, connecting technical and non‑technical teams.
- Create alignment through clear written and verbal communication consumable by engineers, scientists, PMs, business partners, and leaders up to Zappos & Shopbop’s CEO and Amazon VPs.
- Obsess over and innovate for customers; independently define requirements for new projects and drive them to completion.
- Work with customer‑obsessed teams to design long‑term solutions that delight customers and solve hard business problems.
- Use data, customer anecdotes, and technical/business judgment to expedite decision making, manage risks, communicate and resolve issues, make trade‑offs, and drive projects to completion.
- 7+ years of technical product or program management experience
- 10+ years of experience working directly with engineering teams
- 5+ years of software development experience
- Experience managing programs across cross‑functional teams, building processes, and coordinating release schedules
- 8+ years of hands‑on work managing complex technology projects
- Experience managing projects across cross‑functional teams, building sustainable processes, and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
AccommodationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
CompensationOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.
Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Seniority level:
Director
Employment type:
Full‑time
Job function:
Project Management, Information Technology, and Product Management
Industry: Retail
Job : A3083381
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