IT Support Engineer
Listed on 2025-12-02
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IT/Tech
IT Support, Network Administrator, Systems Administrator, Systems Engineer
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Company OverviewOur client, a North America-based information technology company and the U.S. subsidiary of a Japan-based IT group, is currently seeking a technical professional to support corporate clients with IT infrastructure deployment, maintenance, and operations. This company is a total network solution provider specializing in the design, construction, and operation of IT infrastructure across North America. It offers comprehensive services in cloud computing, cybersecurity, networking, and system integration, helping corporate clients solve a wide range of IT challenges.
Responsibilities- Configuration and installation of servers, PCs, network, and telephony hardware/software (in-house and on-site)
- On-site installation and troubleshooting (business travel required)
- Remote and on-site troubleshooting of IT systems
- Providing operational support for IT hardware and software
- Creating and submitting work and project reports for each client
- Documenting troubleshooting solutions for future reference
- Reporting project and troubleshooting progress to team/project leaders
- Conducting product research and market trend analysis as directed
- Preparing proposals and quotations for clients as directed
- Coordinating with vendors and subcontractors to ensure timely project delivery
- Business-level proficiency in Japanese (required).
- Maintain the following latest standards of technologies to provide appropriate IT‑solutions which meet the customer’s requirement.
- Microsoft, Citrix, VMware and other major software vendor's products.
- Cisco, Fortinet, Palo Alto and other major network vendor's devices.
- Unix/Linux, Windows Server operation and maintenance.
- Security software and solutions for servers and PCs.
- Local and Wide Area Network technologies.
- Virtualization and storage technologies.
USD 50,
LOCATIONTorrance, CA or Midtown, NY (Hybrid work)
Seniority LevelEntry level
Employment TypeFull‑time
Job FunctionInformation Technology
IndustryStaffing and Recruiting
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