Solutions Engineer

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Join to apply for the Solutions Engineer role at Valence

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Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

The Role

This founding role will define how we deliver our AI coaching platform across the enterprise, driving organizational change that will touch millions of end users. You'll be the architect of how Nadia, our AI coach, adapts to each company - customizing landing pages, coaching flows, response patterns, and specialized features. You'll drive:

Enterprise AI Transformation:
Lead Fortune 500 deployments that shape how work gets done at scale.

Cross-Industry Innovation:
Partner with leaders in healthcare, financial services, manufacturing, and technology to set new standards for AI in each vertical.

Strategic Advisory: Partner with C-level executives, influencing their AI transformation strategies and organizational design.

At the intersection of technical implementation and client strategy, you’ll ensure every user experience feels native to its company culture. You’ll gain direct exposure to the most advanced enterprise AI implementations and access to technologies before public release.

This role demands equal parts execution and innovation. You’ll build our customization playbook from the ground up — working with Customer Success to run technical discovery, gather requirements (from leadership frameworks to performance processes), and implement solutions through prompt engineering and variable configuration. More than delivering features, you’ll guide clients toward scalable solutions and lay the foundation for enterprise-grade AI coaching.

About Valence

We're the only AI-first company pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Service Now, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.

Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.

What You'll Do

• Own the end-to-end customization strategy and implementation process for Fortune 500 enterprise clients across multiple industries
• Enable enterprise-scale AI adoption through sophisticated implementations affecting thousands of employees per deployment
• Design and implement…