Founding Solutions Consultant

Join Mandrel as a Founding Solutions Consultant.

Mandrel is building the AI-native ERP for physical goods, delivering true, auditable gross margin by SKU and channel tied to real supply‑chain source‑of‑truth documents. Founded in 2023 and headquartered in New York, Mandrel has raised over $12 million from Lux Capital, Construct Capital, Zigg Capital, Asymmetric Capital, Wndr Co, and Clocktower Ventures.

We’re looking for a Solutions Consultant based in New York to play a key role in our pre‑sales process, crafting solutions and being a thought partner to both our Go‑to‑Market organization and our clients. This is an early‑stage opportunity to shape the function and accelerate our growth.

• Partner closely with finance, accounting, and operations leaders to demonstrate the capabilities of Mandrel’s ERP platform and solve business problems.
• Manage pre‑sales projects, ensuring feasibility of proposed solutions and lead proof‑of‑concept development with the delivery team.
• Support the GTM team with consultative and solutions‑oriented approaches in prospect meetings, translating solutions into workflow maps, implementation proposals, and related materials.
• Advise on integrating Mandrel into clients’ broader tech stack, navigating complex systems such as WMS, CRM, and BI tools.
• Maintain strong relationships with key decision‑makers for consultative technical and business problem‑solving.

• Customer‑focused with genuine interest in prospects’ businesses and challenges.
• Curious & intelligent, able to synthesize complex information and master new subjects.
• Autonomous, capable of operating independently and presenting metrics and results.
• Commercially savvy with strong stakeholder management.
• Exceptional communicator, able to explain technical solutions to non‑technical audiences verbally and visually.

• 4+ years of overall experience, ideally spanning a tech‑focused company and a corporate environment.
• 2+ years in Solutions Consulting or similar roles (e.g., Solutions Architecture, Engineering, Technical Account Management) in ERP SaaS or Fintech.
• Experience integrating ERPs or CRMs within complex tech stacks and driving technical consultative partnerships with CFOs and Controllers.
• Bonus: accounting experience (CPA or direct work with accountants/controllers).
• Bonus: familiarity with specific ERPs/IMS systems such as Netsuite, Fulfil.io, Cin7, Brightpearl, Doss, Luminous, Odoo, and Goodday.

• Impact: be the first full‑time Solutions Consultant, shaping the playbook and driving commercial success.
• Growth: cross‑functional collaboration between GTM, Implementation, Product, and Engineering, with clear path to leading the Solutions Consulting organization.
• High‑performing team: talent bar, collaborative in‑person culture, and a focus on creative problem‑solving.

• Competitive salary & equity package.
• Unlimited vacation (recommended 15+ days).
• 100 % coverage for medical, dental, and vision.
• Relocation assistance to NYC.

We are open to candidates from diverse backgrounds and especially welcome those with 3+ years of experience in early‑stage startups. The role is in‑person at our Midtown Manhattan HQ (5 days a week).