Web Senior Project Manager

Job Overview

We are seeking a proactive and organized individual to join our team. The Senior Project Manager role involves overseeing all projects and initiatives that involve our Merchandising and Web Experience/Web Content teams. He/she will facilitate communication between stakeholders and creative/operations teams, ensuring initiatives are clearly defined, prioritized, and actionable. A strong eCommerce background is required; they should also demonstrate strong technical ability.

• Serve as the primary point of contact between the Merchandising and Web Experience teams, ensuring all parties are aligned.
• Triage incoming requests, categorize them appropriately, identify duplicate or conflicting requests, and assess priorities.
• Conduct discovery for Jira tickets, asking insightful questions to clarify requests and ensure they are actionable.
• Able to create a workflow that we will implement for future interdepartmental requests and collaboration.
• Prepare clear, concise, and well-organized Jira tickets to facilitate seamless communication between teams.
• Follow up with stakeholders during the execution process to address questions or changes.
• Organize and facilitate meetings to brainstorm solutions, address roadblocks, or align on priorities.

• Strong problem-solving skills and ability to analyze and prioritize requests effectively.
• Facilitate brainstorming sessions to ensure that optimal initiatives are developed.
• Understands and can implement the market research and analysis done by the Merchandising team.
• Exceptional verbal and written communication skills to liaise between Merchandising and Content/Web Experience stakeholders.
• Understands both business needs and the state of the market.
• Highly organized with the ability to manage multiple tasks and requests simultaneously.
• Experience working with cross-functional teams to achieve shared goals.
• Proactive in seeking information, asking questions, and understanding new concepts.
• Ability to learn and understand technical systems and tools quickly.

• Familiarity with Jira or other project management tools.
• Familiarity with our core categories (photography, video, or audio) and a passion to learn more.
• Background in process improvement or workflow optimization.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.