Metrics Platform Site Reliability Engineer

Metrics Platform Site Reliability Engineer

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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Location – Atlanta, GA

We are looking for a Metrics Platform Site Reliability Engineer to manage and mentor a team of Site Reliability Engineers, define and implement SRE strategies and best practices in alignment with organizational objectives, monitor clients’ service level agreements (SLAs), service level objectives (SLOs) and service level indicators (SLIs), lead initiatives to improve system reliability, availability, scalability and performance, collaborate with development and operations teams to ensure reliability and resiliency goals are met, implement and improve incident management processes to minimize downtime and ensure timely resolutions, review and contribute to the architecture of critical systems ensuring they meet reliability and performance goals, and drive observability practices by implementing robust monitoring, logging and alerting systems.

• Manage and mentor a team of Site Reliability Engineers
• Define and implement SRE strategies and best practices in alignment with organizational objectives
• Monitor clients’ service level agreements (SLAs), service level objectives (SLOs) and service level indicators (SLIs)
• Lead initiatives to improve system reliability, availability, scalability and performance
• Collaborate with development and operations teams to ensure reliability and resiliency goals are met
• Implement and improve incident management processes to minimize downtime and ensure timely resolutions
• Review and contribute to the architecture of critical systems ensuring they meet reliability and performance goals
• Drive observability practices by implementing robust monitoring, logging and alerting systems

• Proficiency in writing Splunk Queries and Alerts
• Hands‑on experience with at least one APM tool (New Relic, App Dynamics, Honeycomb, Data Dog)
• Expertise in automation tools and scripting languages (Python or JavaScript)
• Proficiency in scripting languages Python or Node Js
• Proficiency in any cloud platform (AWS, GCP, Azure)
• Strong understanding of distributed systems, microservices architecture and container orchestration tools (e.g., Kubernetes)
• Experience with monitoring tools like Prometheus and Grafana

• Monitoring and alerting:
  Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.
• Incident response:
  Respond to incidents and outages, diagnose problems and implement solutions to minimize downtime and restore service.
• Automation:
  Automate repetitive tasks and processes to improve efficiency and reduce manual effort.
• Performance optimization:
  Identify and address performance bottlenecks to ensure systems run efficiently and effectively.
• Infrastructure management:
  Manage and maintain the underlying infrastructure including servers, networks and cloud resources.
• Capacity planning:
  Plan for future capacity needs to ensure systems can handle anticipated workloads.
• Release engineering:
  Develop and maintain processes for deploying software updates and releases.
• Collaboration:
  
  Work closely with developers, operations teams and other stakeholders to ensure system reliability and availability.
• Documentation:
  Maintain clear and concise documentation of systems, processes and procedures.
• Continuous improvement:
  Identify areas for improvement and implement changes to enhance system reliability and performance.

• Flexible work
• Healthcare including dental, vision, mental health, and well‑being programs
• Financial well‑being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid…