Marketing Operations Manager

Location: New York

###As a modern-day Marketing Operations Manager, this candidate should demonstrate AI-first thinking and will be responsible for managing and optimizing the systems, processes, and integrations that power the marketing organization. This role ensures data accuracy, campaign efficiency, and seamless coordination between marketing, sales, and business operations through the effective use of AI, marketing technology, and CRM.The candidate will oversee system integrations (including Hub Spot and Salesforce), manage workflow and campaign automation, troubleshoot sync and data flow issues, and explore new technology investments.

A key part of the role will be working closely with the Director of Marketing Operations to ensure any new requests major SaaS or other technology goes through an overall review prior to vendor onboarding, which includes comparisons with equivalent SaaS, gap analysis and feature set reviews.  Additionally, this role will support process improvement initiatives, documentation, and vendor management to ensure operational excellence across the marketing technology stack.
** Essential Duties and Responsibilities
**** Education and Experience*
* ** marketing operations, marketing automation, or CRM system management**. 5-7+ years of experience in Hands-on experience with
** Hub Spot Marketing Hub
** and
** Salesforce CRM
** required. Experience managing workflows, integrations, and lead management processes between marketing and CRM systems.

Familiarity with
** JIRA
* * or similar project management/ticketing systems.
* Exposure to marketing technology vendor management and procurement processes preferred.
* Willing to work hybrid work model out of the Darktrace New York office.
* Annual salary between $110,000-$120,000, based on experience.
** Knowledge, Skills, and Abilities
** Excellent troubleshooting and analytical skills with attention to data quality and accuracy. Ability to manage multiple projects and priorities simultaneously in a fast-paced environment. Strong communication and collaboration skills across technical and non-technical teams.
* 100% medical, dental and vision insurance, plus dependents
* Paid parental leave
* Pet insurance Discount
* Life insurance
* Commuter benefits
* 401(k)
* Employee Assistance Program
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