CX Team Lead — Phone-First, AI-Powered
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-12
Listing for:
Ramp
Full Time
position Listed on 2025-12-12
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: New York
A leading financial operations platform is seeking an Associate Manager in New York to lead their CX team. This role involves managing phone support and ensuring high standards across channels. The position demands strong leadership, excellent communication skills, and adaptability in a fast-paced environment. The ideal candidate will have substantial experience in customer support and a proven record of developing team members.
This role offers a competitive salary range and comprehensive benefits.
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