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CX Leader — Salesforce & AI-Driven Workflows
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-14
Listing for:
Fair Harbor
Full Time
position Listed on 2025-12-14
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A sustainable apparel brand located in New York is seeking a Customer Experience Manager to lead their CX team and enhance customer interactions through AI-powered workflows. The role involves optimizing service platforms, managing order flows, and coaching the agent team. Ideal candidates will have over 5 years of customer service experience, with at least 2 years in a management position.
This hybrid position offers competitive compensation ranging from $75,000 to $80,000 annually.
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