Sr. Manager, Procurement - COE

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Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Senior Manager, Procurement COE drives enterprise-wide procurement excellence by leading governance, process optimization, and technology enablement. They ensure alignment with corporate objectives, support strategic sourcing initiatives, and lead the implementation and adoption of procurement tools and platforms.

Strategic Leadership

• Support the development and execution of the Procurement COE vision and operational standards.
• Partner with senior leadership to align procurement strategies with enterprise transformation objectives.

Tool Implementation & Digital Enablement

• Lead the deployment, enhancement, and optimization of procurement technologies, including orchestration, spend analytics, contract management, and purchasing platforms.
• Collaborate with IT and Finance to ensure seamless system integration, data integrity, and scalability.
• Drive user adoption through effective training, change management, and continuous improvement efforts.
• Identify and enable process efficiencies and automation to shift teams toward higher-value, strategic work.

Process Excellence

• Maintain and evolve standardized sourcing and category management processes.
• Develop and govern templates, playbooks, and frameworks that ensure compliance, consistency, and operational efficiency.
• Monitor KPIs and dashboards to track performance, savings, and value realization.

Stakeholder Engagement

• Serve as a consultative partner to Strategic Procurement, Finance, and cross‑functional teams.
• Build and sustain strong relationships with internal stakeholders and external suppliers to drive value creation and mitigate risk.

Program Management

• Lead and support governance of procurement transformation programs and indirect spend initiatives.
• Drive large‑scale digital transformation initiatives, including orchestration enablement and process modernization.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Strategic Leadership & Enterprise Alignment – Ability to support and execute a Procurement COE vision, align procurement capabilities with enterprise transformation goals, and translate strategy into scalable standards and operating models.

Procurement Technology & Digital Enablement – Deep experience leading the implementation, optimization, and adoption of procurement platforms (e.g., orchestration, spend analytics, contract management, purchasing tools), with a strong pulse on emerging technologies and automation opportunities.

Change Management & User Adoption – Proven ability to drive change through training, communication, and stakeholder engagement to ensure successful adoption of new tools, processes, and ways of working.

Process Excellence & Governance – Expertise in designing, standardizing, and governing sourcing and category management processes, including development of templates, playbooks, policies, and compliance frameworks.

Analytical & Data‑Driven Decision Making – Strong analytical skills with the ability to leverage KPIs, dashboards, and spend data to track performance, savings, ROI, and value realization.

Program & Project Management – Demonstrated capability to lead large‑scale procurement transformation programs, manage complex initiatives, and deliver results across multiple work streams, timelines, and stakeholders.

Cross‑Functional Partnership & Influence – Ability to act as a trusted, consultative partner to Strategic Procurement, Finance, IT, and business leaders; influence without…