Director, Global Advisory, NAM

Company Overview

Bio Catch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behaviors to protect individuals online. Bio Catch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on Bio Catch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.

Bio Catch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps Bio Catch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, Bio Catch continues to innovate to solve tomorrow’s problems. For more information, please visit

Position: Director, Global Advisory – North America (Preferably East Coast)

Reports to: VP, Global Advisory

As Director, Global Advisory (North America), you will serve as a domain expert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subject-matter expertise, consultative engagement and thought leadership. You will help our largest customers solve complex fraud and financial crime challenges, translate customer needs into product innovation, and evangelise Bio Catch’s value proposition at executive levels.

• Consultative advisory: Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.
• Customer engagement: Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on Bio Catch’s platform.
• Thought leadership: Develop and deliver content (articles, webinars, conference presentations) to position Bio Catch as a leader in behavioural intelligence and device-based fraud detection.
• Evangelism: Represent Bio Catch at company events, industry events and executive briefings; present complex concepts clearly to both technical and nontechnical audiences.
• Usecase innovation: Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new use cases.
• Usecase evaluation: Evaluate new use cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes.
• Innovation Board: Participate in the Bio Catch Client Innovation Board, helping to evaluate and prioritise product innovations for our customers.
• Market insights: Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics.

• Experience: 10+ years hands-on experience in fraud & financial crime roles within financial services or fraud technology providers; 3+ years of consultative engagements at executive level.
• Domain expertise: Demonstrable depth in fraud, financial crime and cybersecurity domains; ability to articulate how fraud teams ope rationalise technology in the fraud prevention “stack.”
• Business case & metrics: Proven ability to interpret fraud/financial crime metrics, build business cases and quantify ROI for customers.
• Education: Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar.
• Communication & presentation: Exceptionally strong verbal and written skills, with the ability to command a room and evangelise Bio Catch’s solution at conferences.
• Consultative skill: Expert-level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently.
• Soft skills: Creativity and exceptional problem-solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity,…