Business Leadership Coordinator

Business Leadership Coordinator at Code and Theory

Salary: $64,500.00/yr - $70,000.00/yr

Location:

New York, NY

As a Business Leadership Coordinator, you’ll play a key support role across client accounts—helping internal teams deliver great work, learning the ropes of client service, and contributing to the day-to-day execution that keeps everything moving.

You’ll work closely with the senior account/business lead to support our relationships with clients, learning how to identify business needs, understand client objectives and the competitive landscape, contribute to presentations/proposals, and track project progress. This role is designed for someone curious, proactive, organized, and eager to grow into a trusted partner to clients over time.

• Support account/business lead and partner with production in managing day‑to‑day project activities across multiple clients.
• Help prepare and contribute to client deliverables, presentations, proposals, and status updates with attention to detail.
• Partner with production to ensure quality assurance, timeliness and profitability of project execution.
• Track project timelines, deliverables, and budgets with internal teams to help keep work on track.
• Conduct research to support new opportunities or strategic recommendations.
• Lead monthly reporting and updates on the client’s business, industry trends, and opportunities and challenges impacting growth.
• Contribute to how clients experience the agency and help create a premium client experience.
• Collaborate with cross‑functional teams to develop outcomes requested by the client while respecting agency quality expectations.
• Document and maintain effective and thoughtful communications with clients.
• Ensure internal communication is clear and teams aligned on goals and responsibilities.
• Learn how to build strong client relationships by observing and contributing with senior team members.
• Take ownership of building and growing the relationship with the client’s day‑to‑day contact.
• Diagnose and mitigate project risk in collaboration with the account/business lead and the client.
• Serve as an ambassador for Code and Theory, maintaining the highest level of written and verbal communication.

• Relevant digital experience (agency, startup, consulting, or similar client‑facing environments).
• Background in account management, product management, program management, or new business development.
• Experience with both B2B and B2C clients.
• Strong organizational skills and attention to detail.
• Curiosity about how businesses operate and how digital experiences can drive results.
• A collaborative, flexible, empathetic and proactive attitude.
• Comfortable working in a fast‑paced, constantly evolving environment.
• Passionate and resourceful, able to find answers when they are not obvious.

Code and Theory is a digital‑first creative agency that sits at the center of creativity and technology. We pride ourselves on solving consumer and business problems, creating new capabilities for our clients, and tackling the hardest challenges. Our global network spans North America, South America, Europe, and Asia, and includes partners such as Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and True Logic.

We work across every major category—from tech to CPG, financial services to travel & hospitality, government and education to media and publishing—delivering collaborations with clients including Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Microsoft, Thomson Reuters, and Tik Tok.

The Code and Theory network has nearly 2,000 people, balanced between engineers and creative talent, and we’re always on the lookout for smart, driven, forward‑thinking people to join our team.

Associate

Full‑time

Advertising, Information Technology, and Business Development