Cyber SDC- Purview and Defender Office Operations Lead Eng - Senior - Consulting

Cyber SDC
- Purview and Defender for Office Operations Lead Eng - Senior - Consulting - Location Open

Location:

Anywhere in Country

Join EY as a Cybersecurity Operations professional, responsible for administering and enhancing Microsoft Purview, Microsoft Defender for Office, and eShare platforms. This role requires expertise in data protection, compliance, and email security best practices, and involves troubleshooting real‑time user issues, collaborating cross‑functionally, and driving continuous platform improvements.

• Administer Microsoft Purview, Microsoft Defender for Office, and eShare, ensuring optimal performance and availability.
• Configure and manage security settings, policies, and policy exceptions within Microsoft Purview, Defender for Office, and eShare.
• Follow change‑management life cycle for all configuration changes by testing in DEV and QA prior to promotion to Production, documenting change requests in Service Now.
• Respond to user incident tickets where a security tool has hindered their ability to perform a task, ensuring tickets are resolved per SLAs.
• Troubleshoot and identify root causes, implementing configuration changes as required, and keeping users informed.
• Create and maintain user support documentation, including KB articles, known‑issue posts, and SharePoint informational materials.
• Work closely with IT, security, and email teams to integrate Microsoft Purview, Defender for Office, and eShare with existing systems and workflows.
• Communicate effectively with stakeholders to report on operational status, escalations, blockers, and recommendations.
• Monitor and report on data classification usage and data loss prevention (DLP) policy hits.
• Identify opportunities for process improvements and automation, utilizing Power Shell, Python, Tines, Power Automate, etc.
• Maintain accurate documentation and SOPs of current configurations, processes, and procedures.
• Generate reports on workstream performance and metrics for management review.
• Track tasks to completion and provide updates to stakeholders, escalating issues to EY leadership as needed.
• Lead an international team across multiple time zones, assigning tasks based on skillset and bandwidth.
• Provide technical support as an SMR on in‑scope technologies.

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 3+ years of proven experience managing and supporting security and compliance solutions within Microsoft Purview and Microsoft Defender for Office.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Scripting experience, including Power Shell and Python.
• Automation experience with Tines, Power Automate, etc.
• Ticket and change management experience in Service Now.
• Experience leading an international team across multiple time zones.

• Experience or knowledge in eShare technologies.
• Experience with dashboarding and metrics, including Excel, Power
  
  BI, Splunk.
• Experience maintaining multiple security tenants, GCCH and Commercial versions.
• Relevant certifications such as Microsoft Certified:
  Security, Compliance, and Identity Fundamentals, Microsoft Certified:
  Azure Security Engineer Associate, CISSP, or CIPT.

• Base salary range: $77,500 – $140,900 (US) with higher ranges for major metro areas.
• Comprehensive benefits including medical, dental, pension, 401(k), and paid time off.
• Flexible hybrid work model and growth opportunities within EY’s global network.
• Focus on diverse and inclusive culture and ethical standards.

EY accepts applications for this position on an ongoing basis. Applicants in California should review additional information here.

EY is committed to providing equal employment opportunities and reasonable accommodation. All qualified applicants will receive consideration without regard to protected characteristics. If you need assistance applying online or requesting an accommodation, please call 1-800- EY-HELP3 or email