Associate Director, Product Manager, Insurance

About One Main Financial

One Main Financial is the largest non‑bank lender in the U.S., proudly serving millions of customers with safe, affordable, and transparent installment loans and credit cards. We are on a mission to modernize lending through cutting‑edge technology and data‑driven innovation. As part of this transformation, we are expanding our digital product capabilities into new areas—building connected, customer‑centric experiences that extend across lending, credit, insurance, and financial wellness.

We are seeking an Associate Director,
Product Manager, Insurance to lead the end‑to‑end experience for One Main’s optional insurance products. This role will sit within the Digital organization and serve as the connective tissue across Originations, Servicing, and Insurance Technology teams.

The Associate Director, Product Manager, Insurance will be responsible for identifying, prioritizing, and delivering opportunities that increase insurance coverage rates, improve claims experiences, and enhance operational efficiency. This is a high‑impact role that will combine product strategy, user experience design, and data‑driven decision‑making to unlock meaningful business value—both in revenue generation and operational efficiency.

You will partner closely with business and technology stakeholders to optimize how customers purchase, manage, and utilize insurance products throughout their journey—from loan origination to claim resolution.

• Own the end‑to‑end digital insurance journey
  , including the sale process, claims experience, and servicing interactions across mobile and web.

• Partner with the Originations and Servicing product teams to identify friction points and define cross‑team digital improvements.

• Define and deliver a digital roadmap for insurance, setting milestones, success metrics, and OKRs aligned to business and customer outcomes.

• Collaborate with Insurance Technology
  team to modernize systems, enhance process automation, and integrate new digital capabilities.

• Leverage data and analytics to measure funnel performance, claims utilization, and operational efficiency; use insights to drive iterative improvements.

• Champion the customer experience
  , ensuring digital insurance touchpoints are simple and transparent.

• Partner with Operations, Compliance, and Legal teams to ensure all insurance experiences meet regulatory and operational standards.

• 8‑10+ years of experience in digital product management, ideally within financial services, insurance, or related technology sectors.

• Demonstrated success managing end‑to‑end digital journeys, from discovery through delivery and optimization.

• Experience partnering across business, tech, and operations teams to deliver measurable business outcomes.

• Strong analytical and problem‑solving skills, with comfort working with data to identify opportunities and track impact.

• Excellent communication and stakeholder management skills; able to influence cross‑functional teams and senior leaders.

• Bachelor’s degree in Business, Engineering, or related field; advanced degree a plus.

• Experience in digital insurance products, claims workflows, or insurance operations.

• Familiarity with workflow automation, document management, or AI‑driven process improvements.

• Background working in highly regulated industries with cross‑functional compliance requirements.

• Prior experience driving integration across multiple product lines or business units.

• Play a foundational role in shaping how One Main’s product organization operates and delivers value.

• Work cross‑functionally with a high‑performing, forward‑thinking digital team.

• Enjoy competitive compensation, 401(k) with match, tuition reimbursement, and wellness benefits.

• Thrive in a culture that values curiosity, ownership, collaboration, and continuous learning.

This role is Hybrid. You should be located within a commutable distance to our office located in New York City, NY, or Irving, TX with expectations of being in the office Tuesday, Wednesday and Thursday.

Target base salary range in New York, NY is $150k‑$180k, which is based on various…