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Principal Service Designer: End-to-End Customer Experience

Job in New York, New York County, New York, 10261, USA
Listing for: BOSTON TRUST WALDEN COMPANY
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    Digital Media / Production
Job Description & How to Apply Below
Location: New York

A leading media organization in New York is looking for a Principal Service Designer to reshape service experiences across various touchpoints. The successful candidate will align business objectives with user needs and lead complex service design initiatives while collaborating with multiple stakeholders. We're seeking someone with extensive experience in service design and a deep understanding of UX methodologies. Competitive compensation, benefits, and career growth opportunities are offered.
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