Senior Associate - Project Manager​/Scrum Master

Location Designation:Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are seeking an experienced and proactive Project Manager / Scrum Master to support the Retail Annuities & Third-Party Distribution (TPD) release train within the Product Solutions value stream—part of New York Life’s Foundational Business.

This role offers the right individual an opportunity to play a critical part in New York Life’s Agile Transformation journey, with responsibility for driving projects from inception through completion. The successful PM/SM will lead project facilitation across the Technology portfolio of work using SAFe agile methodology & tools in support of key project deliverables. The position will deliver outcomes across multiple value streams and requires close partnership with the VS delivery leads, technology teams and business partners.

This role will be instrumental in managing project timelines, removing impediments, and driving alignment across stakeholders. The ideal candidate brings a blend of traditional project management discipline and Agile expertise, ensuring successful delivery of business and technology initiatives.

What You’ll Do:

• Inspire a culture of trust, accountability, and continuous learning within and across teams.

• Lead by example in embracing Agile values, transparency, and adaptability.

• Align team efforts with broader organizational strategy, ensuring delivery of business value.

• Partner with senior leadership and stakeholders to influence change, remove systemic impediments, and champion Agile transformation efforts.

• Acts as Project Manager to plan, coordinate, and deliver complex initiatives on time and within scope across Technology teams.

• Serves as Scrum Master for one or more Agile teams, facilitating all SAFe ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, etc.).

• Proactively identifies and mitigates risks and issues early, while removing obstacles that hinder team progress and resolving conflicts as they arise.

• Tracks progress using Agile tools (e.g., Jira) and provides transparency through reporting and metrics (e.g., velocity, burndown), while supporting the team in adopting and effectively using Agile planning and development tools (e.g., Jira, Confluence, Ativo, Structure).

• Drive continuous improvement by coaching teams on Agile best practices and fostering a collaborative, self-reflective team environment.

• Collaborates closely with Product Owners, Developers, QA, and Business Analysts to ensure clear understanding of work and priorities.

• Supports Product Owners in developing, refining, and maintaining a well-groomed product backlog.

• Provides ongoing training, coaching, and facilitation to help Agile teams achieve high performance.

• Helps teams meet Sprint and Program Increment (PI) goals by promoting focus, commitment, and accountability.

• Represents the team in…