Ecommerce Channel Manager, Shopify

Stadium Goods is the premier global marketplace for authentic sneakers, streetwear, and collectibles. We sit at the intersection of retail, technology, and culture, empowering a massive community of buyers and sellers. Our digital ecosystem is the optimized interface that unlocks our core supply, driving sales across our flagship site, mobile app, and integrated global marketplaces.

We are a data-driven, fast-paced team that thrives on innovation and operational excellence. By mastering the full Shopify ecosystem—from the front-end user experience to the complex data flow connecting channels like Tapcart, Tik Tok, and Walmart—we ensure a seamless, world-class experience for our customers worldwide. Join us to own a critical piece of our technology stack and drive significant growth in a thriving, dynamic industry.

The Ecommerce Manager will be the daily operator of the entire Shopify Ecosystem, including the primary  website, the Tapcart-powered mobile app, and integrated marketplace channels like Tik Tok Shop and Walmart Marketplace. This role is critical for ensuring seamless technical operations, data accuracy, channel performance, and a world-class customer experience across all digital touchpoints driven by the Shopify platform. The Ecommerce Manager will report directly to the Senior Head of Ecommerce.

• Shopify Platform and Site Management
  - Manage the day-to-day operations of the  online storefront built on Shopify, ensuring optimal performance, site speed, and user experience (UX/UI).
• Own the Tapcart mobile app experience, managing content, promotions, and ensuring feature parity or enhanced experience compared to the website.
• Coordinate with development and IT teams for platform maintenance, new feature implementation, A/B TEST, and bug resolution on Shopify Plus.
• Manage all installed apps and third-party integrations (e.g., sorting and merchandising, channel connectors, forms, etc.).
• Multi-Channel & Digital Operations
  - Oversee the functionality and performance of key sales channels integrated with Shopify:
  Tik Tok Shop, Walmart Marketplace, and the Shopify Shop App.
• Ensure the operational integrity of the third-party connectors used for managing marketplaces, guaranteeing seamless data flow between channels and the core Shopify platform.
• Proactively monitor operational dashboards to prevent and quickly resolve any data discrepancies or fulfillment failures across the ecosystem.
• Manage product catalog setup, merchandising, and content presentation tailored for the website, app, Shop App, Tik Tok, and Walmart channels.
• Cross-Functional Collaboration & Strategy
  - Supply Team Partnership (Demand Signals):
  Proactively monitor and analyze demand signals and trends across all owned channels (website, app, Shop App, Tik Tok, Walmart) to identify potential supply opportunities.
• Creative Team Partnership:
  Coordinate with the Creative team to align on merchandising needs, providing platform-specific requirements for product imagery, lifestyle assets, and promotional banners across all channels managed.
• Marketing Alignment (Paid & Organic):
  Work closely with the Paid Marketing team to monitor demand and overall budget alignment, ensuring spending is optimized to capture available demand.
• Collaborate with the Organic Marketing team to ensure customer communications drive revenue and maintain high customer satisfaction.
• Ecommerce Channel
  
  Collaboration:
  
  Engage with other Ecommerce Channel Owners to share insights, transfer best practices, and collaborate on strategies to maximize the overall digital revenue and growth for Stadium Goods.
• Track and report on performance KPIs for the entire ecosystem, providing actionable insights for growth.
• Stay current with platform updates and feature releases to identify optimization opportunities.

• 3 years of progressive, hands-on experience managing a high-volume Ecommerce site on the Shopify Plus platform.
• Demonstrated experience with the full Ecommerce operational lifecycle, including inventory, order management, and fulfillment processing.
• Bachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent professional…