Senior Network Engineer

Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking.

Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide

Are you ready to make a difference with us? Let’s do this!

In this position, you’ll play a critical part in advancing Carbyne’s mission! Here's your chance to join our Global Operations team. As a Senior Network Engineer, you will play a crucial role in the designing, integration, and implementation process of our innovative public safety products for our clients in the national first responders systems (911) and government sectors worldwide. You will be responsible for ensuring the highest level of service is delivered to our customers 24/7.

• Lead the Design, integration, and implementation process in various deployment schemes and collaborate with cross-functional teams to develop and implement network solutions that meet public safety products.

• Lead network projects, including network establishment, upgrades, expansions, and migrations.
• Configure and maintain Fortinet Firewalls, Cisco switches, and routers, among other networking equipment and ensure network security by implementing best practices and conducting regular security audits.
• Monitor network performance and troubleshoot any issues that arise, ensuring maximum uptime and reliability and perform production system upgrades, as well as debug sessions independently in a mission-critical live system.
• Thrive in a high-activity/fast-paced environment, effectively managing multiple tasks and shifting priorities and resolve complex problems independently, leveraging data analytics and troubleshooting skills.
• Collaborate with vendors and service providers to build and resolve network-related challenges.
• Perform network infrastructure deployments leveraging IaC tools and pipelines
• Provide technical guidance and mentorship to junior network engineers.

To shine in this role, you’ll need:

• Minimum of 10 years of experience as a network engineer or equivalent in critical service industries with a focus on designing and implementing complex network solutions.
• Strong experience with AWS VPC, Transit Gateway, Direct Connect, Ingress/Egress architectures, Route 53
• In-depth knowledge of planning, designing, implementing, and operating an Enterprise IT network environment and data center network.
• Hands-on configuration and operational knowledge of Fortinet Firewalls, SD-WAN infrastructure, Cisco switches, and routers.
• Strong experience troubleshooting private and public transport connectivity with a keen ability to identify issues affecting production systems
• Strong knowledge of networking protocols and technologies, including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS.
• Experience building and designing rack/cabinet/cage construction for highly available and resilient network infrastructure.
• Proven expertise in SD-WAN planning, design, implementation, and operations encompassing multi-site deployments
• Knowledge and experience in network monitoring and optimization tools. Ability to quickly identify issues affecting voice and video quality
• Ability to debug production systems and perform deep-level packet capture analysis independently in mission-critical systems
• Comfortable working with data analytics and resolving complex problems independently.
• Solid understanding of network security principles and best practices.
• Ability to thrive in a high-activity/fast-paced environment, handling ambiguity and shifting priorities.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Working experience with IaC tools including Terragrunt, Terraform, Ansible, or…