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Desktop Support Engineer - Techbar
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-29
Listing for:
STAND 8 Technology Consulting
Per diem
position Listed on 2025-12-29
Job specializations:
-
IT/Tech
Desktop Support, IT Support
Job Description & How to Apply Below
Location & Work Type
Location:
New York City, New York
Work Type:
Onsite
$22.50 - $32.50 per hour
Key Responsibilities- Provide Level II desktop support for Windows 10 and MacOS environments.
- Troubleshoot and resolve desktop, laptop, and mobile device issues.
- Interface directly with end users to diagnose and resolve technical problems.
- Configure smartphones and provide mobile device support as needed.
- Set up desktop equipment and ensure proper access to applications, software suites, and domain resources.
- Travel throughout the campus and studio locations to support users, including frequent outdoor walking.
- Track, update, and maintain service tickets using Service Now.
- Report technical challenges or roadblocks to management in a timely manner.
- Deliver professional, customer-focused support while working independently and unsupervised.
- Provide coverage on occasional weekends as needed, with weekday schedule adjustments.
- Experience troubleshooting Windows 10 environments and basic MacOS systems.
- Hands‑on experience supporting desktop and laptop hardware and software.
- Ability to work independently in a fast‑paced, on‑site environment.
- Strong interpersonal and customer service skills.
- Professional, mature, and dependable work ethic.
- Ability to walk extensively across large campus and studio locations.
- Experience using Service Now or similar IT service management tools.
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Paid‑time‑off options
- Company‑paid Employee Assistance Program (EAP)
- Discount programs through ADP Workforce Now
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