Technical Product Manager

Requirements Must have:

• A bachelor’s degree in computer science.
• Proven experience in developing and launching products or technologies.
• Familiarity with product roadmaps and collaborating with cross‑functional teams.
• A passion for delving into the technical and operational aspects of products.
• A track record of working independently and autonomously.
• Demonstrated ability to make data‑driven decisions and apply continuous improvement methods.
• Experience with agile delivery methodologies (e.g., Scrum, Rally).
• Strong communication skills, able to connect with peers and staff in an impactful, authentic manner.
• Ensures features and related documentation are clear and easily understood by engineering teams.
• Ability to influence various stakeholders without direct authority.
• Skill in building organizational relationships and commanding respect within teams.
• Experience in defining and developing cloud‑native software products at scale is advantageous.

• Function as a Technical Product Manager, closely partnering with customers, Technical Program Managers, Software Design Engineers, and User Experience teams.
• Define and guide technical products from conception to launch, merging the technical and business domains.
• Break down requirements into features and user stories, prioritize the backlog, and establish acceptance criteria.
• Maintain a long‑term perspective, becoming a subject‑matter expert beyond individual projects.
• Provide engineering teams with a well‑organized backlog of features and user stories.
• Encourage the reuse of product building blocks and propel continuous innovation for both internal and external customers.
• Specify how new capabilities fit within the platform ecosystem and prioritize user stories for new components.
• Identify commercialization opportunities for building blocks and propose ideas to product development teams for further enhancement.
• Advocate for customers by engaging them to grasp their use cases, challenges, workflows, priorities, and tools.
• Understand the customer journey and user experience to aid efficient application development, deployment, and scaling across multiple platforms.
• Collaborate closely with engineering teams to deliver platform capabilities that meet the needs of internal and external customers.
• Track key product metrics—such as usage, quality, and satisfaction—to inform product strategies.

At Mastercard, our mission is to connect and energize an inclusive, digital economy that benefits everyone, everywhere by ensuring transactions are safe, simple, smart, and accessible. We leverage secure data and networks, forming partnerships driven by passion to help individuals, businesses, and governments achieve their fullest potential. Our unique culture, defined by our Decency Quotient (DQ), shapes everything we do within and outside our organization.

The Mastercard Software Builders Experience (MSBX) team is seeking a Technical Product Manager to enhance the developer experience s role focuses on empowering software engineers through improved documentation workflows, streamlined onboarding for internal products, and enhanced platform usability. By collaborating with engineering, product, and technical writing teams, you will enable developers to create, deploy, and operate high‑quality software rapidly and confidently.

We pride ourselves on being an inclusive, merit‑based employer, committed to hiring the most qualified candidates. Our total compensation philosophy in the U.S. includes a competitive base salary, with eligibility for annual bonuses or commissions based on the position. Employee benefits encompass medical, dental, vision, and life insurance; paid parental leave; generous vacation; a 401(k) plan with a company match;

and additional perks, ensuring a supportive work environment aligned with our values.