More jobs:
IT Support Technician
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-31
Listing for:
Touro University
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
Computer Science, Computer Repair / Support
Job Description & How to Apply Below
Overview
IT Support Technicians provide both on‑premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices.
Responsibilities- Provides faculty and staff support for computer hardware, software, and networking in response to trouble tickets
- Participates in local and global IITS projects in coordination with Network, Network Security, Telecom, Server, and other teams
- Helps train faculty on use of computer labs and productivity software
- Assists students and instructors with hardware, software, programming, and network during hybrid classes and open lab hours
- Maintains inventory listings of computer lab hardware, software, and supplies
- Posts times of lab availability and class schedule
- Maintains a professional environment, establishes, and enforces lab and computing policies and procedures
- Prepares and submits monthly status reports
- Provides technology support to local library staff
- Maintains classroom and computer lab audio‑visual equipment
- Special projects as assigned
- All other duties as requested by supervisor
Bachelor's degree or making progress in a bachelor's degree program.
Qualifications- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and computer applications used in most levels of instruction.
- Strong customer service, communication, and organizational skills.
- Must be able to multi‑task and prioritize work.
- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and computer applications used in most levels of instruction.
- Strong customer service, communication, and organizational skills.
- Must be able to multi‑task and prioritize work.
- Technicians may be asked to temporarily cover different computer labs in the greater New York area as needed.
- Extensive use of computers
- Extensive time sitting and standing
- Able to lift up to 10 lbs.
- Maximum Salary: USD $20.60/Hr.
- Minimum Salary: USD $17.00/Hr.
- Entry level
- Part‑time
- Information Technology
- Higher Education
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