Inventory Asset Manager

Responsibilities

• Work with the Service Desk team to understand what items are needed and requested with frequency and ensuring that inventory minimums are maintained at all times
• Contribute to establishing suggested inventory minimums
• Maintain and organize designated inventory space for the NYC office and coordinate for other regional US offices
• Maintain the IT inventory management sheet for the US region offices while keeping it updated on a regular basis
• Maintain all Service Desk hardware related items in the US
• Collaborate with counterparts in our other regions to align on inventory management best practices
• Liaise with the procurement team to ensure order requests are processed and customers are given proper tracking information so they know when to expect an item
• Contribute where necessary for international orders
• Maintain all conference room inventory for all Enterprise related hardware
• Maintain all inventory and equipment issued in a centralized location
• Coordinate the disposal of end of life equipment
• Log all work in the Jira ticketing system
• Contribute as necessary to the testing of new hardware and document the results
• Maintain the documentation on Confluence related to Hardware updates, new hardware technology etc.

• Bachelor's degree or equivalent experience
• Broad understanding of computer hardware and AV equipment
• Desktops
• Laptops
• Video Cards
• Disparate AV cables and converters
• Conference Room Equipment
• Ability to work well under pressure and respond effectively in complex situations
• Physical ability to lift desktops, monitors, and other equipment not to exceed 50 pounds
• Ability to generate reports for management to account for all end user Enterprise related assets
• Familiarity with common business applications like Google Workspace, Microsoft Excel, JIRA, and Confluence

Anticipated hourly salary range $.

Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.