More jobs:
IT Field Technician
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-31
Listing for:
Bowman Williams
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Support, Network Administrator
Job Description & How to Apply Below
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$60,000.00/yr - $75,000.00/yr
Additional compensation typesAnnual Bonus
IT Field Technician | MSP | Brooklyn, NY
We7re a growing MSP looking for a reliable IT Field Technician with 2+ years of MSP experience to deliver hands-on support across our Brooklyn HQ and local client sites. This role is perfect for someone whoull between troubleshooting tickets, supporting Microsoft 365, and tackling networking challenges — all while building trusted client relationships.
What Youll Do:
- Provide Level 1 support for desktops, laptops, mobile devices, and printers
- Troubleshoot Microsoft 365 & Active Directory issues (accounts, groups, policies)
- Resolve networking issues (wired/wireless, VPN, firewalls, switches, APs)
- Support VOIP systems (Ring Central setup & troubleshooting)
- Document work in ticketing system and communicate clearly with end users
- Travel to client sites as needed (mileage reimbursed)
What You Bring:
- 2+ years of MSP experience (must-have)
- Strong skills with Microsoft 365, Windows OS, Active Directory
- Basic networking knowledge (Fortinet, Cisco, Sonic Wall, Ubiquiti a plus)
- Valid driver’s license and personal vehicle
401K with 4% match
Growth-focused environment with diverse client exposure
Seniority level- Associate
- Full-time
- Information Technology
- IT Services and IT Consulting
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