Presales Associate

Payments Presales Associate

Join Santander Bank, N.A. as a Payments Presales Associate based in New York, NY. You will support the sales organization in designing and positioning end‑to‑end payment solutions for enterprise clients across Getnet’s markets:
Spain, Portugal, Brazil, Mexico, Chile, Argentina, and Uruguay.

• Support strategic prospecting, client targeting, and value proposition design.
• Partner with the sales and relationship management teams throughout the full sales cycle — from opportunity qualification to deal closure.
• Conduct discovery sessions with clients to understand their business models, operational/service models, payment flows, and regional requirements.
• Design and propose comprehensive payment solutions over the spectrum of acquiring and gateway services as well as other value‑added services.
• Lead RFI/RFP responses, ensuring high‑quality technical and commercial documentation aligned with client expectations.
• Provide necessary tools to both sales and presales teams for optimal sales conversation and conversion.
• Oversee the implementation teams for follow‑up of key milestones, ensuring solution is built as specified and implementation for commercial readiness is optimized for on‑time and in‑full deliveries.
• Engage client into full activation for early contractual volumes agreed.
• Execute client satisfaction and review for the sales and delivery processes.
• Deliver professional product demonstrations and solution presentations to executive‑level audiences.
• Collaborate with implementation and integration teams to validate technical feasibility before contract signature.
• Work closely with Product, Technology, Risk, Compliance, and Legal teams to ensure proposed solutions meet operational and regulatory standards (e.g. PCI DSS, PSD2, AML/KYC).
• Coordinate with regional pre‑sales teams to maintain consistency in the solution approach across markets.
• Maintain strong knowledge of global payment trends, schemes, and regulatory environments.
• Benchmark competitors and identify differentiators that strengthen our value proposition.
• Support marketing and business development activities with subject matter expertise in digital payments and merchant acquiring.

• Bachelor’s degree in Business, Engineering, Computer Science, or Finance; postgraduate studies or MBA is a plus.
• Minimum 5 years of experience in pre‑sales, solution consulting, or technical account management within the payments or financial technology industry.
• Proven experience with acquiring and card processing (Visa, Mastercard, Amex).
• Payment gateways and APIs.
• Alternative and digital payment methods (wallets, instant payments, open banking).
• Security and compliance frameworks (PCI DSS, SCA, 3DS, PSD2).
• Strong commercial awareness and ability to articulate value propositions at executive level.
• Excellent communication, presentation, and stakeholder management skills.
• Fluency in Spanish and/or Portuguese highly desirable.
• Availability for international collaboration and occasional travel.

• Opportunity to work within a global payments organization, serving top‑tier enterprise clients across multiple regions.
• Exposure to innovative payment technologies and cross‑border acquiring models.
• Competitive compensation package, performance‑based incentives, and comprehensive benefits.
• A collaborative and inclusive culture that values innovation, integrity, and client focus.

Hybrid collaborative environment:
Successful candidate must be prepared to work 60% (3 days/week) on site in our New York City office.

Base Pay Range:
Minimum $120,000 – Maximum $150,000.

Primary

Location:

New York, NY, Madison Ave Corp
Other Locations:
New York – New York

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Frequent minimal physical effort such as…