Marketing Operations Associate

Are you a detail-oriented marketing operations pro who thrives on building smart systems that scale? Do you enjoy translating strategy into automation, reporting, and clean data that drives business decisions? Are you excited to collaborate cross-functionally and use tools like ChatGPT to increase efficiency and insight across campaign execution? If so, we invite you to be a part of our innovative team.

As a Marketing Operations Associate at Ridgeline, you will be a hands‑on operator responsible for executing marketing strategy through systems, processes, and data. Sitting within our Revenue Operations team, this role supports Marketing, Sales, Customer Experience, and Finance to ensure scalable campaign execution, system integrity, and high‑quality performance measurement. You’ll be instrumental in enabling the marketing team’s success – owning workflows, maintaining lifecycle accuracy, and surfacing reliable signals from our tech stack.

This role leverages cutting‑edge technologies, including AI tools like ChatGPT
, to accelerate productivity, streamline processes, and optimize campaign and funnel performance.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions – not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high‑performing culture. If this excites you, we’d love to meet you.

You must be work authorized in the United States without the need for employer sponsorship.

• Execute and manage end‑to‑end campaign operations in Hub Spot, including setup, QA, launch, and post‑campaign analysis
• Own the operational execution of marketing priorities by translating plans into working workflows, timelines, and deliverables
• Maintain and troubleshoot lead lifecycle processes, including routing, scoring, enrichment, and Sales handoff
• Partner with Revenue Operations to ensure CRM and marketing automation system alignment
• Ensure data hygiene and enforce standards to maintain integrity for performance interpretation
• Produce and maintain recurring marketing and funnel reporting with a focus on accuracy and actionability
• Support the launch and measurement of new programs, channels, and growth experiments
• Document processes and implement continuous improvements to optimize speed and reliability
• Collaborate cross‑functionally with transparency and resilience to drive impact

• 3–5 years of experience in Marketing Operations
• Proven experience in Hub Spot or similar platforms, including configuration and reporting
• Strong knowledge of B2B SaaS funnels and campaign measurement frameworks
• Ability to manage multiple projects and deliver independently
• Comfort with tactical delivery, testing, and troubleshooting
• Clear and concise communicator who can surface data limitations and risks early
• Familiarity with AI tools like ChatGPT to enhance process automation and efficiency
• Serious interest in having fun at work

• Experience in investment management or similarly regulated, data‑sensitive industries
• Familiarity with business intelligence tools (e.g., Looker Studio, Tableau)
• Background in high‑growth B2B software companies
• Experience supporting SEO/SEM programs from an operational perspective
• Graduate degree in business, analytics, or marketing

Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co‑founder of both People Soft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry.

Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose‑built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never…