Digital Product Manager

Digital Product Manager

IT/Health IT/Informatics

New York, NY •  
• Full-Time/Regular

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

We have an exciting opportunity to join our team as a Digital Product Manager. This is an opportunity to join NYU Langone Health’s cutting‑edge digital team. You will be a part of a large healthcare organization, but in a department whose culture is similar to that in tech. This team is responsible for improving the digital experience, through the conception, development, and launch of products and features across our research and workforce digital experience portfolios.

NYU Langone has heavily invested in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. We are looking for a Digital Product Manager to design, engineer, and deliver innovative products in the digital health landscape for our researcher and workforce users. Product Managers at NYU Langone are expected to have a digital product development background, UX sensibility, and the ability to meaningfully contribute to the design and delivery of custom, SAAS, and enterprise solutions.

You will report to the Senior Product Manager.

• Individual Contributor who delivers components of NYU Langone’s digital strategy.
• Leads day to day planning, execution, operational maintenance for 1+ features/streams within a product/experience.
• Contributes to the development and grooming of a product strategy, roadmap, and backlog.
• Establishes and monitors product metrics aligned to product and business strategy, interpreting and responding to data with product recommendations.
• Partners with product engineers, QA, UX, etc. to deliver high quality products in line with user and stakeholder needs.
• Develops deep understanding of stakeholder and customer needs, as well as market and competitive trends to fuel the product roadmap and feature development.
• Utilizes product management tools (e.g., JIRA, Clickup, etc.) to document and manage requirements and acceptance criteria, and track progress against the roadmap.
• Collaborates with UX to design and complete experiments (qualitative and quantitative) that test end user behavior and hypotheses.
• Contributes to development of useful solutions to problems by collaborating as needed with cross‑functional partners across the organization (Operations, Marketing, Communications, Clinical, Analytics, Security, UX/Design) and across IT product areas.
• Manages mitigation of roadblocks and on time delivery with product leadership and technical team.
• Proactively simplifies and continuously improves existing processes to operate more efficiently. Serves as an informal leader for change management across key projects.
• Provides operational support for products.

• Bachelor’s degree or equivalent practical experience.
• 4+ years of experience working as part of a digital product team.
• Experience working as part of an agile product development team.
• Experience facilitating the digital product development lifecycle (e.g., product vision, feature prioritization, documenting and driving requirements, and product testing, launch, analytics, and maintenance).
• Demonstrated practical application of advanced analytical and strategic thinking capabilities.
• Demonstrated…