Client Onboarding Manager, Exchange US Operations

Client Onboarding Manager, Bullish Exchange US Operations

Apply for the Client Onboarding Manager, Bullish Exchange US Operations role at Bullish
.

Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include:

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  Bullish Exchange – a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar.
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  Coin Desk Indices – a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions.
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  Coin Desk Data – a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics.
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  Coin Desk Insights – a digital asset media and events provider and operator of , covering news and insights about digital assets, underlying markets, policy, and blockchain technology.

Director, Onboarding

As the Client Onboarding Manager for Bullish Exchange's US Operations, you will play an integral part in our business expansion by ensuring a seamless and efficient onboarding experience for new clients in the US & globally. You will lead the onboarding process for US Institutional Clients from initial engagement to account setup, ensuring compliance with local regulations and internal policies. You will collaborate closely with Client Onboarding, Sales, Legal, & Compliance teams in APAC, EU, and the US to address client needs, resolve issues, and enhance the overall client experience.

This position requires on-site presence in New York City (Union Square) for a minimum of 3 days per week.

• Lead and conduct KYC and EDD on corporate and individual customers, including enhanced due diligence and periodic reviews.
• Make onboarding recommendations to senior management regarding potential customers.
• Understand and apply overlapping local and global regulatory requirements.
• Work with business stakeholders to ensure that potential customers are properly assessed for integrity, financial crime, sanctions, and terrorism-linked risks and onboarded in a compliant manner.
• Support the Global Bullish team with KYC related tasks as needed.
• Create and manage customer accounts.
• Occasional travel may be required.

• 10+ years of directly related experience in a corporate onboarding role with substantial knowledge of relevant rules and regulations and the day-to-day KYC onboarding compliance affairs.
• Good knowledge of provisions of crypto/fiat licensed entities, local laws, directives, regulations, and applicable standards.
• Sound market knowledge of leading-edge KYC solutions and market practices.
• Competent in coordinating, organizing and relationship building; excellent time management skills.
• Preferred skills:
  • ACAMS / CAMS / CCAS / ICA certifications or similar.
  • Professional experience at a digital assets company.
  • Good knowledge of upcoming virtual currency regulations and policies.

The anticipated base salary for this position is $137,000 - $165,000 + discretionary annual target bonus + performance incentives and benefits. Offered salary will be reflective of job-related knowledge, skills, and experience.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving toward a globally diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.

Mid-Senior level

Full-time

Management and Manufacturing