Data Manager for Improvement & Innovations

Position: Data Manager for Performance Improvement & Innovations
Location: New York

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Job Details

Job Location:

Administration - New York, NY
Position Type:
Full Time
Salary Range: $77,000.00 - $85,000.00 Salary/year

Position Summary

The purpose of this position is to co-lead in the development, management, and strategic use of data systems and dashboards to support organizational performance, compliance, and continuous improvement. This role serves as a critical bridge between data operations and strategic decision-making, ensuring that accurate, timely, and actionable insights are available to leadership and program teams.

• Dashboard Development and Data Management
• Risk Management and Compliance

Key Responsibilities Data Dashboard Development and Management

• Develop and customize automation tools and dashboards to streamline data collection and transformation to enable the tracking of key metrics related to program performance, compliance, and service quality
• Educate program and organizational teams on monthly data collection methods, validation techniques, and uploading processes to ensure accurate and timely updates to the organizational dashboard.
• Conduct statistical analyses using data from our Dashboard System, applying appropriate techniques to generate ongoing reports that support decision-making for organizational leaders and stakeholders
• Collaborate with executive and senior leadership to prioritize business information needs and requirements, to ensure alignment with strategic goals
• Collaborate closely with the Senior Director of PII to prioritize strategic initiatives, ensure improvements align with agency goals and objectives, and identify training needs to support successful implementation
• Provide support and respond to general troubleshooting inquiries related to hardware, software and training issues, ensuring timely resolution and minimal disruption
• Pursue ongoing training and certification updates to stay current with emerging techniques, standards, and best practices in the field

Risk Management and Compliance

• Collaborate with program teams to review data in efforts to conduct internal audits to assess compliance with government mandates and regulatory standards
• Track and analyze incident reports across the agency to identify trends, provide resources, and recommend solutions to prevent recurrence
• Regularly monitor and stay informed on new, revised, and existing regulations, protocols, and administrative guidelines to support the development and refinement of internal performance indicators

Qualifications And Education Requirements

• Bachelor’s Degree (Required) Preferred fields include Social Work, Public Policy, Political Science, Nonprofit Management, or a related discipline.
• Certifications (Highly Preferred)
• Certified Data Management Professional (CDMP)
• Tableau Desktop
• Microsoft Certified
• Google Data Analytics Professional Certificate
• Certified Information Management Professional (CIMP)

Required Technical Skills

• Demonstrated experience in implementing automation and integrating data systems to enhance operational efficiency.
• Working knowledge of front-end web design principles, including proficiency in CSS.
• Skilled in using data platforms such as Tableau, Jot Form, Microsoft Forms, Google Sheets, Looker Studio, and Excel for data visualization and analysis.

Skills, Knowledge And Abilities

• Build and maintain strong interpersonal relationships with stakeholders across all levels of the organization
• Deliver engaging presentations and facilitate effective meetings with diverse audiences
• Demonstrate high emotional intelligence and cultural competence in all interactions
• Support staff in identifying, collecting, tracking, and communicating data‑driven outcomes
• Within scope of responsibility, lead and contribute to special projects and initiatives as assigned

Physical Requirements

• Frequent use of computers and digital tools.
• Occasional lifting of files and storage boxes.

Work Environment

• Office setting.
• Hybrid/Flexible schedule available after probationary period.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team…