IT Hardware Technician

Position Overview

Term: 3+ Months (High potential for long-term extension)

Location:

onsite in Albany, NY

Hours:

Day shift - Mon-Friday 9-5pm ET
Pay: up to $32/hr commensurate with experience + benefits

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Install and deploy hardware components.
• Install and deploy software applications.
• Image and configure machines using SCCM
• Structure user workstations.
• Transport a work system to a new location.
• Switch to a different workstation system.
• Alter the end user.
• Install additional hardware
• Install additional software
• Alter the existing hardware configuration
• Update installed software
• Customize software settings
• Uninstall unused software
• Troubleshoot issues and provide resolutions

• Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
• Act as the liaison between Zones’ team and the customer.
• Follow specific instructions provided by the customer
• Maintain a clean work environment.
• Other duties as assigned.

• High School diploma or equivalent
• Associates degree and/or 2+ years experience with PCsystems, related peripherals and common software programs and Windows Operating Systems.
• Experience imaging machines with SCCM.
• Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
• Demonstrate active listening skills with ability to act with sensitivity and empathize with customer’s situation.
• Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer
• Ability to lift 50 lb

Zones offers a comprehensive Benefits package that includes medical coverage, state-mandated sick leave, and other benefits designed to support your well-being and work-life balance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify.