Desktop​/Tech Support

Location:

Madison Ave, NY

Duration: 3 month contract to hire

100% onsite M-F 9am-5:30pm

W2 - need candidates authorized to work for any employer;
Cannot sponsor

• Presents well, has a Professional presence while remaining personable
• Ability to deal with Executives
• Ability to provide VIP White glove service
• Exemplary customer service skills (verbal and written)
• Onsite (not hybrid or remote) with some local travel
• Works well independently as well as in a team setting
• Flexible and able to readjust due to changing priorities in an Executive environment
• Ability to manage multiple competing priorities and prioritize effectively
• Good time and task management skills
• High level of emotional intelligence
• Basic hardware, network, and telecom troubleshooting and support
• Service Now and Ivanti experience a plus
• Ability to perform Root Cause Analysis
• Experience working with processes and procedures in a large organization preferable
• Re-images computers, performs data migrations and restorations
• Proficient Windows and Mac troubleshooting and support
• Conducts remote problem solving as needed
• Able to lift 50 lbs. unaided

Mid-Senior level

Contract

Information Technology

IT Services and IT Consulting