IT Systems Engineer

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This range is provided by Harlem Children's Zone. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90,000.00/yr - $/yr

Harlem Children's Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Systems Engineer with the Information Technology Department. The Systems Engineer will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

The Systems Engineer will be a key member of the Infrastructure team, reporting to the Assistant Director of Infrastructure, and will play a vital role in supporting both HCZ and Promise Academy's technology ecosystem. This position is responsible for implementing, maintaining, and optimizing our multi-platform environment that includes Microsoft, Apple, and Google technologies. The Systems Engineer will work collaboratively with both the Infrastructure and IT Support Services teams to ensure seamless operation of our systems.

For more information, check out Want to Work at Harlem Children's Zone? Here’s 7 Things You Need to Know.

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• 5+ years of experience in systems engineering or systems administration roles
• Strong experience with cloud platforms including AWS, Azure, and Google Cloud
• Demonstrated experience supporting and managing Microsoft and Apple ecosystems in an enterprise environment
• Experience with identity management systems, particularly Entra  JAMF Connect
• Proficiency with mobile device management platforms including JAMF, Intune, and Autopilot

• Excellent problem-solving skills with a methodical and analytical approach
• Strong communication abilities, including the capacity to explain complex technical concepts to non-technical staff
• Ability to work both independently and collaboratively in a team environment
• Excellent time management skills and ability to prioritize multiple tasks
• Commitment to continuous learning and staying current with evolving technologies
• Dedication to supporting HCZ's mission of breaking the cycle of generational poverty

• Advanced knowledge of Windows Server, Active Directory, and Microsoft 365 administration
• Strong understanding of macOS and Apple device management using JAMF
• Experience with Chromebook administration and Google Workspace
• Familiarity with networking concepts including TCP/IP, DNS, DHCP, and VPN technologies
• Knowledge of virtualization technologies (VMware)
• Understanding of security best practices, including access control, encryption, and threat mitigation
• Scripting abilities in Power Shell, Bash, Python, or other automation languages
• Experience with backup and disaster recovery solutions and practices
• Be well-versed in migrations of applications, code, and data onto cloud platforms
• Design and implement solutions for streaming data ingestion and processing
• Experience in Data Warehousing, Business Intelligence, application modernization, data lakehouse implementations, or Cloud projects

• Design, implement, and maintain cloud infrastructure across AWS, Azure, and Google Cloud platforms
• Manage and support Entra  (formerly Azure AD) authentication systems, group policies, and security configurations
• Configure, maintain, and administer JAMF Connect for Mac authentication, ensuring secure and seamless user experience
• Collaborate with the Systems Administrator to maintain and optimize JAMF, Autopilot, Intune, and Google for device management across Apple, Microsoft, and Chromebook environments
• Support and troubleshoot Microsoft 365 and Google Workspace email and collaboration services
• Implement and manage VMware virtualization technologies and server infrastructure
• Monitor system performance, capacity, and availability, and proactively address…