Associate Design Director

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common.

We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at

We’re looking for an Associate Experience Design Director to lead in crafting thoughtful, intuitive digital experiences that serve both user needs and business goals—primarily in the website product space. You’ll collaborate with cross-functional teams to design, and refine solutions that are strategically grounded and user-centered.

• Lead and balance multiple tracks within mid-to-large sized projects
• Provide estimation of relevant deliverables based on project requirements, timelines and resources

• Communicate effectively with stakeholders about project scope, definition and purpose of XD artifacts to support project objectives.
• Lead experience strategy and work with team to prioritize projects
• Contribute to growing experience design client opportunities organically by providing strategic value and relevant recommendations within existing project accounts.
• Participates in pitches as key day-to-day support role on research, concept and proposal.
• Lead and facilitate collaborative cross-disciplinary idea generation and client co-creation sessions
• Articulate to client with sound critical thinking and rationale for design approach/recommendations in the context of both business and user needs
• Balances leading and supporting multiple projects while managing allocation time effectively.
• Approach scope challenges with clients and educate client on value of assets and process within project track(s).
• Take ownership intranslating design constraints from internal and client feedback and can articulate next steps to team and client on recommended design decisions and dependencies.
• Help team leads andclient navigate through areas of requirement gaps and uncertainty in a constructive manner with thought leadership and actionable next steps.
• Vet Tickets and allocate them to appropriate parties
• Vet client requests and provide solution from existing available components or provide strategy to enhance/ create new ones as needed

• Bachelor’s degree experience in interaction design, human-computer interaction, or industrial design preferred. Certification programs, workshops and/or bootcamps also considered with 5+ years of professional experience with both agency and consulting companies
• Experience working in Pharmaceutical space preferred.
• Experience in UX/UI patterns for transactional or ecommerce experiences
• Ability to collaborate and lead focused, organized design solutions with strategy, research, analytics, visual design, content strategy, copy and technology
• Ability to act as subject matter expertise in a particular industry or vertical with XD craft.
• Deep background in product design with enterprise clients following scaled agile and waterfall delivery methodologies for content/campaign projects.
• Experience leading design systems for wide range of digital interfaces usingatomic design and design thinking methodologies.
• Experience scoping and estimating XD activities for medium and small projects for enterprise and agency clients.
• Proficiency at refining and adapting XD artifact to project based on constraints and guiding team accordingly.
• Experience acting as lead on XD tracks on contentcampaign, product/platform and physical/digital projects
• Experience leading and guidingother XD team members on medium sizedprojects.
• Able to operate seamlessly within medium to large-sized teams, preferably in a cross disciplinary digital agency
• Proficient at creating key XD artifacts within design thinking methodology
• Working knowledge of…