Global Director, Quality Assurance

Role Responsibilities

• Lead and evolve a globally distributed Quality Assurance organization, aligning strategy, practices, and team structures with enterprise goals.
• Define and execute a global QA strategy that embeds quality, efficiency, and scalability across the entire SDLC and product lifecycle.
• Partner with engineering, product, and business leaders to implement a consistent framework for quality behaviours, standards, and testing practices.
• Drive the implementation of a global Value Maximisation Plan (VMP), optimising QA resources and processes to enhance business value and reduce technical risk.
• Influence horizontally across product, infrastructure, and operations teams to ensure quality is a shared responsibility.
• Ensure test architecture and tooling choices are fit for scale and aligned with modern engineering practices.
• Establish metrics and KPIs to measure quality effectiveness, product readiness, and SDLC health at scale.
• Lead quality-related transformation initiatives, such as test automation maturity, behaviour‑driven development, and integrated performance monitoring.
• Serve as the internal and external thought leader on quality best practices, actively participating in governance forums and executive‑level discussions.
• Build and nurture a diverse global team, fostering a culture of accountability, continuous learning, and innovation.

Required Skills

• 15+ years in software quality assurance, with a minimum of 5 years in global or enterprise‑scale leadership roles including experience within either Fin Tech, Financial Services or Technology organizations.
• Demonstrates strategic thinking with a proven ability to translate organizational goals into quality operating models.
• Strong background in building scalable QA frameworks across diverse technical environments and international teams.
• Deep expertise in modern testing methodologies, automation frameworks, continuous integration/delivery (CI/CD), and observability.
• Proven success in driving quality transformation across a full ecosystem, not just QA verticals.
• Experience influencing cross‑functional leadership teams and shaping organizational behavior to align with quality‑first principles.
• Strong familiarity with the financial services domain, particularly in regulated or high‑availability platforms.
• Excellent communication and stakeholder engagement skills, able to work effectively at C‑level and with engineering teams alike.
• Demonstrated ability to lead through influence, not just hierarchy, with a collaborative leadership style.
• Skilled in developing diverse, inclusive, and high‑performing teams in global settings.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.