Senior Product Designer

Hearth is on a mission to empower America's small business professionals to build growing, profitable companies. In a $600B/year fragmented market where 50-80% of home services companies fail within five years, we’re building the essential operational financial infrastructure to power the next generation of small businesses.

• $26M Annual Recurring Revenue (ARR)
• 30%+ Year-over-Year Growth
• 12,000+ Contractors Served
• $4B+ Annual Transaction Volume

We’re looking for a world-class Senior Product Designer to join our growing product team and help shape intuitive, high-impact experiences across our suite of workflow tools and financial products. This is not a role for someone who simply executes tickets or hands off mockups. This role is for a builder and craftsperson—a designer who wants to deeply understand customer problems, partner tightly with product and engineering, and ship thoughtful, high-quality software that drives real business outcomes.

You will work end-to-end across the product lifecycle—from discovery and research through concept, execution, and iteration—while helping establish scalable design practices as the company grows.

• Lead the conceptualization and execution of end-to-end designs for new products and features across native and responsive web experiences.
• Design and ship intuitive, elegant product experiences that directly impact customer retention, adoption, and growth.
• Partner closely with Product and Engineering to establish a clear, lightweight, and customer‑centric design process that increases shipping velocity and quality.
• Help translate complex workflows, data, and constraints into simple, flexible, and scalable design systems and patterns.
• Raise the bar for product design craft across mobile and web.
• Approach design holistically—considering UX, UI, data, business requirements, accessibility, and legal/compliance needs.
• Conduct and support user research, usability testing, and experimentation to inform and validate design decisions.
• Iterate on existing products using data, customer feedback, and experimentation to continuously improve the user experience.
• Create lo‑fi and hi‑fi prototypes to explore concepts, communicate ideas, and align stakeholders.
• Drive alignment by clearly presenting design rationale and trade‑offs to cross‑functional partners and leadership.
• Help operationalize and scale design processes, patterns, and systems as the product and team grow.

• You are a builder with a strong bias for action. You take ownership, move quickly, and care deeply about shipping quality work.
• You are customer‑obsessed and validate problems before jumping to solutions.
• You are comfortable working in ambiguity and enjoy bringing clarity to complex problem spaces.
• You think in systems and patterns, not just screens.
• You communicate clearly and collaborate naturally with Product, Engineering, Data, Marketing, and Leadership.

• 5+ years of experience designing and shipping digital products from concept to launch in a fast‑paced environment (B2B or SaaS preferred).
• Strong foundation in UX, UI, interaction design, and information architecture across iOS, Android, and responsive web.
• High proficiency in Figma, including component libraries and design systems.
• Ability to distill complex problems into intuitive, scalable design solutions.
• Experience using data, research, and experimentation to inform design decisions.
• Proven ability to manage multiple priorities and iterate quickly in a collaborative environment.
• Strong written and verbal communication skills, including the ability to explain design decisions and trade‑offs.
• Familiarity with modern front‑end frameworks (e.g., React / React Native) and how design decisions translate to code.

• Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
• Slope. Rate of change over time. We hire and reward based on a team member’s potential, capacity, and growth‑mindset, rather than a fancy resume.
• Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each…