AI Training and Enablement Specialist

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Lowenstein Sandler is one of the most sophisticated law firms in the United States, with over 375 lawyers and 300 business services professionals serving clients from offices in New York, Palo Alto, New Jersey, Utah, and Washington, D.C. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live.

Committed to career development and to a diverse, equitable, and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values.

The AI Technology Training Specialist plays a vital role in empowering attorneys and staff to effectively leverage artificial intelligence and emerging legal technologies in their daily practice. As legal AI tools rapidly transform how lawyers work, this position serves as the bridge between cutting‑edge technology and practical application, ensuring the firm maximizes its technology investments through comprehensive training, ongoing support, and user adoption strategies.

You will be responsible for designing and delivering training programs, supporting the firm's legal AI training initiatives, onboarding users to new AI‑enabled tools, and providing day‑to‑day guidance to help attorneys integrate these technologies into their workflows. This hands‑on role combines instructional design, technical support, user advocacy, and change enablement to drive successful technology adoption across the firm.

• Design and deliver comprehensive training programs on AI‑enabled legal technologies and knowledge management tools for attorneys and staff at all levels.
• Create engaging training materials including user guides, quick reference cards, video tutorials, and interactive learning modules.
• Develop and maintain curriculum for the firm's legal AI training, including both foundational and advanced training tracks.
• Conduct live training sessions (in‑person and virtual) ranging from large‑group presentations to small workshops and one‑on‑one coaching.
• Tailor training approaches for different audiences, practice groups, and skill levels.

• Collaborate with the IT team to support ongoing legal AI training initiatives and programming.
• Coordinate logistics for legal AI training events, including scheduling, communications, registration, and materials preparation.
• Track participation, completion rates, and user feedback to measure program success.
• Identify and recommend external training resources, certifications, or learning opportunities to complement internal programming.
• Collaborate with IT team to ensure consistency across all user support.

• Lead onboarding processes for new AI tools and technology platforms, ensuring smooth user adoption.
• Provide responsive day‑to‑day support to users encountering questions or challenges with AI technologies.
• Create and maintain a knowledge base of frequently asked questions, common issues, and solutions.
• Build relationships with attorneys and staff to understand their needs, concerns, and workflow challenges.
• Promote awareness and adoption of AI tools through communications, demonstrations, and success stories.
• Monitor usage patterns and identify opportunities for additional training or support.
• Partner with practice groups to understand specific use cases and develop targeted training for their needs.

• Maintain training schedules, enrollment systems, and attendance records.
• Coordinate with vendors for training resources, system updates, and technical support.
• Manage training room technology and ensure all equipment is functional for sessions.
• Support department administrative tasks, initiatives and special projects as needed.

• Experience working in a corporate or large law firm environment.
• Excellent ability to teach, present, and explain complex concepts clearly to diverse audiences with multiple mediums;…