Content Developer

ADP is hiring a CONTENT DEVELOPER

• Is writing your passion?
• Do you enjoy the challenge of taking complex, technical information and creating content that is easy to understand for your target audience?
• Do you like working in a fast-paced, deadline-oriented environment?

• Participate in the execution of the Associate Solutions and Enablement Knowledge Services strategy.
• Conduct detailed analysis of user content needs and set expectations while partnering with internal teams and other stakeholders.
• Convert technical information into documents for non-technical and technical users.
• Partner with Subject Matter Experts to obtain information and content validation.
• Report the progress of content deliverables to stakeholders and adhere to timelines.
• Employ structured authoring elements and concepts.
• Reuse content and apply basic reuse techniques.
• Structure complex technical information into nonlinear or linear formats.
• Assess and align business content to ADP’s standards.
• Mentor and guide other writers in developing their skills and competency with tools, proper content application and structure, writing skills, and working with SMEs.
• Provide dedicated support to key business partners and manage projects.

Required Qualifications:

• Service orientation/Client focus.
• Communication, both written and verbal.
• Familiarity with DITA/XML and XML-based authoring platforms.
• Relationship building.
• Results-driven.
• Ability to pay attention to details.
• Excellence in language arts.
• Ability to prioritize and execute tasks in a fast-paced environment.
• Willingness to take on new challenges and build on current skills.

A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

• Proficiency with DITA/XML-based authoring platforms
• Proficiency with Ixiasoft or other CCMS
• Familiarity working with taxonomies and metadata
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
• Ability to flex communication style and work approach with different audiences.
• BA/BS in a Communications/English/Technical Writing discipline, or the equivalent in education and experience preferred.

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits:
Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $51,100.00 – USD $ / Year
** Actual compensation will not be…