Technical Field QC

Exodigo is the new gold standard for subsurface intelligence. Our revolutionary solutions combine multi‑sensing technology, high‑precision GPS, and advanced machine learning to deliver the most accurate underground maps in the world. With Exodigo, infrastructure owners can build smarter, faster, and more confidently — delivering capital projects on time, on budget, and without surprises.

Headquartered in Palo Alto and Tel Aviv, our team brings unparalleled experience in AI and signal processing from elite Israeli intelligence units and is backed by top industry partners. With more than $200M raised to date, including a $96M Series B in July 2025, we are experiencing skyrocketing growth and redefining how the world builds.

We are seeking a Technical Field Quality Control Specialist to join our Global Supply Chain department. You will travel across the U.S. to Exodigo’s warehouse and 3PL sites to perform equipment field tests and quality control for kits. This position will be the primary technical bridge between U.S. Logistics and the R&D/Supply Chain teams in Israel regarding technical issues — verifying kits to a serial‑number level, documenting results in Net Suite in real time, coordinating shipments, driving clear escalations, and, when required, performing light manufacturing and local repairs under Supply Chain guidance.

The role also includes field acceptance testing and lab‑based troubleshooting/repairs to keep deployments on schedule.

• Warehouse‑to‑Warehouse Field QC:
  Visit company and 3PL warehouses on a defined weekly plan; run incoming, pre‑deployment, and post‑return checks; commission/decommission kits; confirm “field‑ready” status.
• Pre‑Deployment Quality Inspections:
  Inspect technological products/kits prior to shipment per Exodigo standards and approved procedures.
• Field Tests / Acceptance:
  Execute field tests to validate performance and reliability; capture logs, photos, and replicable steps; publish findings.
• U.S. Repair Lab Support:
  Diagnose issues and perform light electronic/mechanical rework, module/board swaps, calibrations, and ATP per BOM/WI; verify fixes and return units to stock.
• Technical Liaison:
  Serve as the primary technical point of contact with R&D and Supply Chain (Israel); clarify specs/requirements/timelines and manage escalations through resolution.
• RMA / Vendor & 3PL Repairs:
  Collect defective units, classify failure modes, arrange temporary replacements, and shepherd repairs with approved vendors/3PL through return‑to‑stock, including post‑repair verification.
• Software/Firmware Currency:
  Track required versions, install/configure updates, and confirm correct operation prior to release.
• ERP/WMS Accuracy (Net Suite):
  Update serial‑level status, inventory movements, and QC results in real time; partner with the ERP team to streamline workflows, forms, and traceability fields.
• Documentation & Training:
  Create/maintain SOPs, checklists, quick guides, and integration notes using Exodigo templates; coach warehouse staff on handling, ESD, and basic diagnostics.
• Safety & Compliance:
  Follow ESD, lithium‑battery, and warehouse safety practices; maintain audit‑ready sites.
• Light Manufacturing & Local Repairs (as needed) under Supply Chain guidance:
  Perform small‑batch builds and rework for kits (e.g., cable/crimp/termination, labeling, minor mechanical assembly, module swaps), calibrations, and acceptance tests; implement ECO/ECR on affected units; manage materials/consumables/tooling; record as‑built and component traceability in Net Suite.

• Experience in technical field service, hardware QC/commissioning, or warehouse‑based testing across multiple sites; exposure to 3PL is a plus. Background with GPR/EM/sensor systems is an advantage.
• Strong hands‑on diagnostics and basic rework skills: multimeter/oscilloscope use, connector/cable testing, firmware flashing, and actionable defect reporting (logs, photos, steps to reproduce).
• Comfortable executing light manufacturing/repair to documented standards (BOM/WI/SOP); familiarity with NCR/RMA, ISO‑style documentation, and IPC workmanship (e.g., IPC‑A‑610/620) is a plus.
• Working knowledge…