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IT Service Desk Specialist — End-User Devices

Job in New York, New York County, New York, 10261, USA
Listing for: Sierra Business Solution LLC
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 IT Service Desk Specialist — End-User Devices
Location: New York

Queens Village NY

Job Description
  • Support for End user Devices (Desktops, Laptops, Mobile Devices, Printers, Scanners)
  • Knowledge of network devices like routers, switches, Wireless Access points and firewalls
  • Handling Incidents through an ITSM platform
  • 24 x 7 shift work on a rotational basis
  • Excellent customer service skills
  • Mobility to walk around the Airport terminal for device inspections
  • Creating and maintaining documentation manuals
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